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278 Reviews of Pacifico Hyundai - Service Center
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September 03, 2022
Horiffic Customer Service and Bad Business Practice. Brought my car in for service August 8th. August 9th, Received a text from Dennis Golden that my car "Runs Perfect." August 11th, pay $1,180 at cashi Brought my car in for service August 8th. August 9th, Received a text from Dennis Golden that my car "Runs Perfect." August 11th, pay $1,180 at cashier. Start car. Car engine shaking. Didnt make it to the light not 50 feet away. Lost power. Misfiring. Forced to go over bridge by traffic. Engine stalling. Engine smoking burning electrical in my car and out windows. State of panic. Nowhere to pull over. Almost hit 3 people crossing street. Received all loud backlash, denials that he ever stated the car runs perfect. Denied for a refund. Denied to speak to a General Manager. Called to speak to Mr. Flynn. Was told he left the company. Denied to speak to the Vice President. Told Charles Carmichael I want a refund. He stated, "Is that what you want?" I stated, "Yes" I have not received a refund. Was told by the Sales General Manager that he doesnt know who the General Manager is. That he would find out and call me. Never received a phone call. Zero Initiative to resolve this matter from anyone at Pacifico Hyndai. I have had to disbute the charges. Put in Complaints with the: Attorney Generals Office, The Federal Trade Commission, The Better Business Bureau. I want a Full refund! I want this Matter Resolved! I want my car back! I want to speak to the General Manager! I want to speak to the Vice President! I want to Speak to Someone at the Top of The Chain to Resolve this Matter! I want this Resolved Today! More
by Michael
August 25, 2022
They always greet me will and take of the words that has to be done . to be done . More
by Lwhandymanjoe
Employees Worked With
August 21, 2022
I’ve been here twice to get my car serviced. The staff are always personable, kind, and helpful. It’s has been a great experience both times. The waiting room is clean and comfortable. The mecha The staff are always personable, kind, and helpful. It’s has been a great experience both times. The waiting room is clean and comfortable. The mechanics are knowledgeable and skilled. My car is in great shape and I will definitely continue to bring my car here. More
by Kim P
August 15, 2022
Dennis from Pacifico was great- Excellent customer service. The Uber option was a tremendous help and greatly appreciated. Thank you! service. The Uber option was a tremendous help and greatly appreciated. Thank you! More
by Nobileman
Employees Worked With
August 13, 2022
Great service, but between 1:30 to 2:15 no one answered the phone. A female voice mail kept saying leave a message thanks to sales I was able to get through., but to another voicemail so I decided to go in the phone. A female voice mail kept saying leave a message thanks to sales I was able to get through., but to another voicemail so I decided to go in person. More
by lenoraspink
Employees Worked With
James Esquilin
July 29, 2022
Service writer for my appointment was excellent. Took some time getting an appointment . Work done in timely matter. Took some time getting an appointment . Work done in timely matter. More
by pet33
