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Pacifico Hyundai - Service Center

Philadelphia, PA

4.5
276 Reviews

276 Reviews of Pacifico Hyundai - Service Center

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October 21, 2022

Pleasant staff knowledgeable friendly let you know what's going on with your car.no long wait More

by Peaches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Castro, Arthur Hawkins
Oct 24, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 15, 2022

I have been a customer at Pacifico Hyundai for over twenty years.Outstsnding dealership;outstanding mechanics. More

by Polar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 30, 2022

They have available appointments. You can get courteous experienced help. Never a problem getting the job done. More

by Person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacques (Jay) Nicaisse
Oct 03, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 29, 2022

Deeply disappointed w/ most recent service on 28 Sep, 2022. An oil change should never take a whole day. I had an appt f/ 8:00 a.m. and my car wasn't ready for pick up til 4:00 p.m. The fact that I had o More

by Adriannec4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Esquilin
Sep 29, 2022 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

September 26, 2022

I’ve been getting my cars from Pacifico for over 12 years. I will not go anywhere else. The service in each and every department is unmatched. The dealership is spotless! Most importantly, I never left More

by donarimac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Lacy, Arthur Hawkins, Mike Brown, Louis Cairo, Jeff Horebe, Charles Carmichael, Jacques (Jay) Nicaisse
Sep 27, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 24, 2022

Was Excellent they serviced my car last minute walk in. Im THANKFUL. Checked my car found the problem fixed it. More

by Donbrb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 16, 2022

They are not your Typical Car dealership! ! From service to outstanding customer service these guys hands down are my go to People! Pacifico Ford, Hyundai and Mazda!!! More

by kenannamli90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Mcdevit, Candy Vigorita
Sep 16, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 05, 2022

I live in NJ and purchased my Hyundai Tucson from Pacifico 4 years ago. Their service dept is so exceptional that I have relied on them exclusively since I bought the car. James and Dennis have a More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in service dept, Lamont Dean
Sep 06, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 03, 2022

Horiffic Customer Service and Bad Business Practice. Brought my car in for service August 8th. August 9th, Received a text from Dennis Golden that my car "Runs Perfect." August 11th, pay $1,180 at cashi More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Golden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Carmichael
August 25, 2022

They always greet me will and take of the words that has to be done . More

by Lwhandymanjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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