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Pacifico Hyundai - Service Center

Philadelphia, PA

4.5
263 Reviews
Call Service Center (215) 365-0300

263 Reviews of Pacifico Hyundai - Service Center

Sort by
August 05, 2022

Went to Pacifico for an oil change and tire rotation. Was in and out in an hour. Quick and easy transaction. More

by jdel527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Esquilin Jr
Report | Print
Aug 09, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Helpful
August 04, 2022

Couldn't find problem with ac working intermittently while car was under warranty. Now, they say that I have to pay to have them look for problem. More

by Joe
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2022 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

Apr 02, 2023 -

Joe responded

After waiting 6 months for dealer to inform that a part they ordered was in, I decided to trade the vehicle for a new one. I have owned Hyundai's for 17 years but am now reluctant to purchase another one.

Helpful 1
July 29, 2022

Service writer for my appointment was excellent. Took some time getting an appointment . Work done in timely matter. More

by pet33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacques (Jay) Nicaisse
Report | Print
Aug 01, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Helpful
July 25, 2022

James was courteous. Sorry that I don’t have more words to write at this time. Havent been able to drive car. More

by Hi
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jul 26, 2022 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Helpful
July 20, 2022

The personal and the services is the best . .recomendt 100%...easy-going and comfortable place More

by ArnaldoSalinas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES ESQUILLIN, Juan Pablo Landivar
Report | Print
Jul 21, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Helpful
July 15, 2022

Pacifico Hyundai is always friendly, professional, and clear in communications. I also appreciate their complimentary Lyft to and from the dealership when I leave my car for service. More

by sarahasherwright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jul 18, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Helpful
July 14, 2022

Service was professional and courteous. James was attentive to my request and made sure that the car was properly serviced More

by Catmako
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jul 15, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Helpful
July 12, 2022

I have been having my car serviced at Pacifico Hyundai for many years now. The service I have received has been consistent great. Today, Jim (first time Working with him) gave me a clear rundown of the w More

by adeepmagic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim (I didn’t get his last name) He was great.
Report | Print
Jul 14, 2022 -

Pacifico Hyundai responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Helpful
July 11, 2022

James was the best, super helpful and communicative and made waiting a lot easier and faster. More

by rclay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Acia Gay III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Esquilin, Amanda White
Report | Print
Jul 12, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Helpful
June 20, 2022

First time here. The front desk staff was so friendly and my inspection and oil change were both completed efficiently, I’ve waited longer at other dealerships for ju More

by ncc1900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Hawkins
Report | Print
Jun 23, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Helpful
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