Pacifico Hyundai - Service Center

Deeply disappointed w/ most recent service on 28 Sep, 2022. An oil change should never take a whole day. I had an appt f/ 8:00 a.m. and my car wasn't ready for pick up til 4:00 p.m. The fact that I had o 2022. An oil change should never take a whole day. I had an appt f/ 8:00 a.m. and my car wasn't ready for pick up til 4:00 p.m. The fact that I had other appts and errands scheduled for the later portion of the afternoon was of no concern- clearly. Multiple phone calls went unanswered as I tried reaching Service to try and understand how much longer the service would take and if I'd be able to scoop my kids up and make it to their appts on time. I initially tried @ 11:30 and was told my car had just been pulled into the bay, then again @ 1:00, 1:30, and 2:30. Not one xxup call at all. So I was forced to cancel their appts and then infuriated to see that my receipt stated all my tires were set to the proper pressure setting but when I got in my vehicle the dash showed me my tires were never even looked at?? I intended to take care of quite a few errands but nothing hurt me more than not being able to make it to the cemetery to say Happy Birthday to my Mother. The cemetery closed at 4 p.m. Trust, integrity, and honesty are core values that should never be played with. Do better Pacifico Hyundai. More

I’ve been getting my cars from Pacifico for over 12 years. I will not go anywhere else. The service in each and every department is unmatched. The dealership is spotless! Most importantly, I never left years. I will not go anywhere else. The service in each and every department is unmatched. The dealership is spotless! Most importantly, I never left there without the EXACT car I wanted and at the Exact price I needed. I don’t think this place ever says no — they truly make sure they accommodate your every need. The best. More

Was Excellent they serviced my car last minute walk in. Im THANKFUL. Checked my car found the problem fixed it. Im THANKFUL. Checked my car found the problem fixed it. More

They are not your Typical Car dealership! ! From service to outstanding customer service these guys hands down are my go to People! Pacifico Ford, Hyundai and Mazda!!! ! From service to outstanding customer service these guys hands down are my go to People! Pacifico Ford, Hyundai and Mazda!!! More

I live in NJ and purchased my Hyundai Tucson from Pacifico 4 years ago. Their service dept is so exceptional that I have relied on them exclusively since I bought the car. James and Dennis have a Pacifico 4 years ago. Their service dept is so exceptional that I have relied on them exclusively since I bought the car. James and Dennis have always gone the extra mile to offer outstanding customer service. More

They always greet me will and take of the words that has to be done . to be done . More

I’ve been here twice to get my car serviced. The staff are always personable, kind, and helpful. It’s has been a great experience both times. The waiting room is clean and comfortable. The mecha The staff are always personable, kind, and helpful. It’s has been a great experience both times. The waiting room is clean and comfortable. The mechanics are knowledgeable and skilled. My car is in great shape and I will definitely continue to bring my car here. More

Dennis from Pacifico was great- Excellent customer service. The Uber option was a tremendous help and greatly appreciated. Thank you! service. The Uber option was a tremendous help and greatly appreciated. Thank you! More

Great service, but between 1:30 to 2:15 no one answered the phone. A female voice mail kept saying leave a message thanks to sales I was able to get through., but to another voicemail so I decided to go in the phone. A female voice mail kept saying leave a message thanks to sales I was able to get through., but to another voicemail so I decided to go in person. More