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This rating includes all service center reviews, with more weight given to recent reviews.
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278 Reviews of Pacifico Hyundai - Service Center
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July 25, 2023
Friendly, professional, efficient and extremely helpful! I cannot say enough positive things about this dealership. They really wow me every-time i come in for service. Denver and Justin were truly phenomen I cannot say enough positive things about this dealership. They really wow me every-time i come in for service. Denver and Justin were truly phenomenal! More
by Michalowski.c1
Employees Worked With
July 09, 2023
Great communication and service, friendly and kind interactions with everyone in the service department. Will be using this dealership exclusively going forward. interactions with everyone in the service department. Will be using this dealership exclusively going forward. More
by jacpoll
Employees Worked With
July 05, 2023
They couldn’t find my car that I dropped off at 8:30 am until 1:00pm. Then I didn’t get a call until 3:00pm that it was ready. until 1:00pm. Then I didn’t get a call until 3:00pm that it was ready. More
by Smiley
Employees Worked With
May 18, 2023
Takes too long to get an appointment for service. Wait uncomfortable. They should tell customers they are under construction. Got lost going home because of construction. Wait uncomfortable. They should tell customers they are under construction. Got lost going home because of construction. More
by bam500
Employees Worked With
May 16, 2023
The dealership is very professional and courtesies. They have no problem answering any questions you might have. I have been coming here for years and wouldn't go any where else. They have no problem answering any questions you might have. I have been coming here for years and wouldn't go any where else. More
by Lady Di
May 11, 2023
Easy to set appointments, communicative, friendly and thorough. At every level and step, it feels like a team. thorough. At every level and step, it feels like a team. More
by lfugaro
Employees Worked With
Other Employees :
James, Robert Lacy, Arthur Hawkins, Mike Brown, Louis Cairo, Jeff Horebe, Charles Carmichael, Jacques (Jay) Nicaisse, Joe Gresh
May 02, 2023
Been dealing with this Pacifico dealership for many years and always satisfied. Friendly and professional and always satisfied. Friendly and professional More
by Ppitstop24
April 28, 2023
Had my car service at this location for a recall and could not get ahold of anyone at the dealership for hours when it was time to pick up my car. Was never notified that my original appointment had to could not get ahold of anyone at the dealership for hours when it was time to pick up my car. Was never notified that my original appointment had to be rescheduled, for technical issues in their part, until I arrived at my appointment and was told I'dhave to come back. Zero communication from this dealership. More
by jssardin9
Employees Worked With
Charles Carmichael
March 29, 2023
My review is of the service department. It is horrific. I was lied to and abused by the staff. Ask them about something in the maintenance book, and I was insulted and abused, also lied to It is horrific. I was lied to and abused by the staff. Ask them about something in the maintenance book, and I was insulted and abused, also lied to about what they did or did not do the car. I try to get a returned phone call or email, it won't happen. It was horrific. They only return a call if they think you're going to make a formal complaint. The service dept doesnt even know what kind of oil they use, per the specs in the manual. Customer service defends their behavior. More
by barbara nehmad
Employees Worked With
Justin, James
