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Pacifico Hyundai - Service Center

Philadelphia, PA

4.5
278 Reviews

278 Reviews of Pacifico Hyundai - Service Center

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December 21, 2023

My vehicle was finished an hour earlier than expected! The Uber/Lift they provided was also helpful, so I could go to work and pick my car up later. The customer service reps who assisted me, Brian and Ju More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Dec 22, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 19, 2023

Thank you Brian Rinko. You went above and beyond in helping me fix an issue with my car today. You took the time to personally walk me over to the Parts Dept to pick up m More

by DiSanto
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Rinko
Dec 19, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 13, 2023

Definitely recommend checking out Pacifico Hyundai. Always get taken care of. Ask for Dillion D. You won’t be disappointed! More

by shawnbowen1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Doyley
Dec 13, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 08, 2023

Going to share a great experience with you today at Pacifico Hyundai service. I highly recommend service here. More

by Bruzharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Dec 08, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Dec 08, 2023 -

Bruzharley responded

You’re welcome thank you for being there to provide service

December 08, 2023

I've been a customer of Pacifico Hyundai since I bought my Elantra from them in 2021. They've been great to work with. They are very communicative and realistic with expectations for wait time, and they kn More

by rwynnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 06, 2023

Service was quick, communicated clearly on what was needed, and transportation was provided so I did not have to wait while service was completed. More

by Colinmaxwell12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Dec 06, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 05, 2023

Great service and friendly employees. The try hard to make your wait time enjoyable. The explain what services were done and ask if you have any questions. More

by Mrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Lacy, Arthur Hawkins
Dec 06, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 21, 2023

My experience with sales, Steven and Brandon, was excellent. I was less pleased with my experience with the service department in scheduling an appointment.for a minor matter. I was told I had to wai More

by geraldtkenney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanesha Rodriguez
Nov 22, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 16, 2023

Great experience and the staff were polite. During construction my service was on point. Always a great experience whenever I need service. More

by rwchochas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian K Rinko
Nov 16, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 14, 2023

This dealership temporarily fixed my problem with my car and has ordered a part to fix it permanently. The last dealership I went to did not fix my problem and that’s why I chose Pacifico Hyundai. More

by Ed M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Nov 15, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Nov 15, 2023 -

Ed M responded

My email elmount1911@icloud.com

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