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Pacifico Hyundai - Service Center

Philadelphia, PA

4.5
276 Reviews

276 Reviews of Pacifico Hyundai - Service Center

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March 01, 2024

My 2012 sonata died with only 89,000 miles has warranty & Hyundai refuses to fix it whyyyy yall made the faulty engines & replaced many why am I any different I want answers Hyundai (Quiara Carroll) More

by dionnealicea39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Castro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Pacifico Hyundai responded

We are sorry for any inconvenience. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com so we can address your concerns further.

Mar 01, 2024 -

dionnealicea39 responded

I’ve tried to call Mr Flynn 4xs today & left messages no answer…No one has called me back

February 24, 2024

Always do a good job at what needs to be done and always out in good time More

by Lwhandymanjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brown
Feb 26, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 03, 2024

Excellent staff. Great service. Staff very professional and knowledgeable. Takes the time to answer all my questions. More

by Thlewis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 19, 2024

Been here before for a recall but this time I was waiting for my call to be service and while waiting all that time the part for my recall was not in stock and feel like they new when the appointment was ma More

by Babysmurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 14, 2024

My experience at Pacifico Hyundai is always great they take a good care of my car and be so professional More

by rehab_abounar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 11, 2024

This dealer is very customer focused. They are friendly and fast with their service. They make the visit as easy as possible. More

by s_cornish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 10, 2024

Very good service, little wait time job always done right been coming here for years. More

by Arezini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 26, 2023

Employees are always pleasant,friendly, & efficient & my car is always finished in a timely manner.. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian & Justin & mechanics that took care of my car
Dec 27, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 21, 2023

My vehicle was finished an hour earlier than expected! The Uber/Lift they provided was also helpful, so I could go to work and pick my car up later. The customer service reps who assisted me, Brian and Ju More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Dec 22, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 19, 2023

Thank you Brian Rinko. You went above and beyond in helping me fix an issue with my car today. You took the time to personally walk me over to the Parts Dept to pick up m More

by DiSanto
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Rinko
Dec 19, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!