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278 Reviews of Pacifico Hyundai - Service Center
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March 17, 2018
Very good service I came here to lease a hyundai Elantra in February 2018. Dahlia and Chris Harmer took care of me in a professional manner, treating me like a valued c I came here to lease a hyundai Elantra in February 2018. Dahlia and Chris Harmer took care of me in a professional manner, treating me like a valued client. They got me a good deal on my Hyundai and helped me manage the process properly and smoothly. I was able to drive off after getting the paperwork signed. Nick was trustworthy and didnt try to upsell things I didnt need, and got the paperwork done right. Other than wishing the test drive had been longer, I am very satisfied with my car and my service and will be returning for car services. More
by Sammy12345
April 07, 2017
service department Absolutely horrible was told didnt need appointment for an oil change then wasn't able to get the car in when i brought it there. Then had brake issu Absolutely horrible was told didnt need appointment for an oil change then wasn't able to get the car in when i brought it there. Then had brake issue. had to fight for a rental then had to pay a deposit on the rental. they kept my car for 5 days gave the car back to me wasn't fixed. Argued again with them about not being able to bring the car in on a saturday. They gave me my car back with 112 miles on it no gas and ez pass used and the brakes still squeeled. I'm only giving a 1 because I'm not able to give a zero. I blame the sales department for this also with all their promises upon buying a car with them. More
by JOEWALKER39@GMAIL.COM
December 14, 2016
Great experience, felt very welcomed! Lamont was very helpful, made sure I knew all aspects of my potential purchase! Went in for service ended up leaving with a brand new car! Happy Custo Lamont was very helpful, made sure I knew all aspects of my potential purchase! Went in for service ended up leaving with a brand new car! Happy Customer! More
by Yas1214
Employees Worked With
Lamont Dean
November 25, 2016
overfilling engine oil and refusing to take any responsibili overfilled engine oil, overcharging for an extra quart of oil, refused to give a refund, only requested to drive potentially damaged vehicle to servic overfilled engine oil, overcharging for an extra quart of oil, refused to give a refund, only requested to drive potentially damaged vehicle to service department More
by Thomas Park
Employees Worked With
Glenn Kemery
May 30, 2016
service with a smile from sales to service pacifico has it all. jodi and lisa helped me during a stressful event and even brought me to a smile when i was sure things wer from sales to service pacifico has it all. jodi and lisa helped me during a stressful event and even brought me to a smile when i was sure things were a mess ahead. i thank them for all they do. More
by Ravedwave
Employees Worked With
Jodi Delia, Lisa Jensen
February 01, 2016
ignorant today i came in 2/1/16 around 4:00pm to get my car worked on as i was checking out the cashier that i usually see was not there which was very nice . today i came in 2/1/16 around 4:00pm to get my car worked on as i was checking out the cashier that i usually see was not there which was very nice . whoever your new cashier is was very unprofessional . she was on her phone the entire time & then got a attitude with me . she said her name was mary !! after that expierence i will never come back to your dealership ever again . who ever hired that girl needs to hire better people for the position . very cocky !!! i tried calling the manager & i dont know if she answers the phones but everytime i called i got hung up on .. veryy poor custormer service . More
by annamarie29
Employees Worked With
cashier
December 01, 2015
service and cashier i came in on november 25th . i came in got a oil change for my hyundai tuscan . i went through dennis the service adviser & he was soo nice to me & i i came in on november 25th . i came in got a oil change for my hyundai tuscan . i went through dennis the service adviser & he was soo nice to me & i felt so comfortable talking to him . i also want to give a shout out to your cashier i belive her name was kristy . she helped me with the coffee maker & asked me if i needed anything like water & we talked for a little bit . she was soo sweet to me ! thank you so much for the smile pacifico & you have very nice employees & great customer service . great job ! . More
by antonia33
Employees Worked With
November 11, 2015
excellent customer service Everyone is friendly, helpful, informative regarding my vehicle and the services it may need. I also love the benefits of being a pacifico customer. t Everyone is friendly, helpful, informative regarding my vehicle and the services it may need. I also love the benefits of being a pacifico customer. thanks More
by car7697
Employees Worked With
Lisa Jensen
October 28, 2015
Great Service Advisors I am very pleased with the way you took care of me and I would highly recommend Pacific Hyundai! You went above and beyond and made me feel special I am very pleased with the way you took care of me and I would highly recommend Pacific Hyundai! You went above and beyond and made me feel special More
by DJ
Employees Worked With
Steve in service was excellent , Glenn Kemery
October 27, 2015
Good Service, Great Time Every time I bring my car in everyone is so professional and very accommodating. Dennis and Everett in the Service Dept. are great and extremely nice Every time I bring my car in everyone is so professional and very accommodating. Dennis and Everett in the Service Dept. are great and extremely nice. They always greet you when you come in for service and come out and explain everything in detail that needs to be done and/or has been done to your car. But the level of service doesn't end there, they mechanics who get your car as soon as you pull in the garage are good and the young lady that checks you out when you settle your payment for services is also great. I love the complimentary WIFI as well as the coffee, tea and Philly soft pretzels that are in the waiting room, which makes it nice to wait for your car. I actually can sit there and get work done while I'm waiting for my vehicle. Also I like to walk up to the showroom and see what new cars they have in there as well. All around great experience and I love my Pacifico for Life Membership which yields me free oil changes with my coupons. Thanks for being a class act! More
by DeniseB
Employees Worked With
