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Pacifico Hyundai - Service Center

Philadelphia, PA

4.5
278 Reviews

278 Reviews of Pacifico Hyundai - Service Center

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July 09, 2019

Not so great I now own two Hyundai sonatas and like the car a lot but the service department is a problem. Wait times even to get the phone answered can be long. M More

by Turtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Golden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

June 11, 2019

Service auto Great place to go and great people to deal with which incluedes Dennis and casher and tech. Who work on my car I will always go back. More

by Mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All were great do not know there names.
Jun 12, 2019 -

Pacifico Hyundai responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

May 12, 2019

Auto service It was fast & courteous service. Not overly aggressive to get extras done like some service centers It was not overly expensive. reasonable priced. A More

by Al369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo Giannotti
May 14, 2019 -

Pacifico Hyundai responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

April 05, 2019

Holly and Dennis The best- Holly and Dennis not only are professional, but human and totally efficient!!!! I used to go to the Burns dealership in Marlton NJ and they More

by Why-really
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly
Apr 08, 2019 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 22, 2019

Urgent service Allowed to drive in with urgent problem with undercarriage cover hanging on the ground. Taken care of promptly and with a smile At a reasonable cost. More

by Lopbop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Holly and Jonathon
Feb 26, 2019 -

Pacifico Hyundai responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

October 18, 2018

Excellent service in a last minute situation! I applaud Pacifico Hyundai for their expert service to my car! My Hyundai Sonata is almost 10 years old with over 130,000 miles. When it began to make More

by Hyundai honey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you and family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

September 09, 2018

Sevice Excellence Dennis had the situation well within grasp. I felt warm and fuzzy my Blue baby would percevere! I'm a Pacifico Lifer! Looking forward to another! More

by TmcRater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamont Dean
Sep 13, 2018 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 08, 2018

Quick Service Greeted immediately upon arrival. I was getting oil change, oil filter and State Inspection. Appointment was at 9:30 AM and out by 11:00 AM. Even bet More

by Popa M JAACS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2018 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 28, 2018

Courteous and Professional I find that Dennis is trustworthy, courteous and always professional. I know that I can expect truth when it comes to the repairs that my cars may nee More

by MARRIEDGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 09, 2018

Excellent service Very fast Service, same day service!I Employees are very friendly and helpful. Nice and clean! Not expensive at all. Would recommend to my family and More

by ANGIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly
Jul 24, 2018 -

Pacifico Hyundai responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

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