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Pacifico Hyundai - Service Center

Philadelphia, PA

4.5
278 Reviews
Call Service Center (610) 320-2146

278 Reviews of Pacifico Hyundai - Service Center

Sort by
August 14, 2024

Everything was smooth and efficient and had a wonderful experience. The dealership was very fresh looking and very calming More

by Akash00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

August 12, 2024

Justin is great and professional. With all my issues he showed concern and explained things to me in detail. I have had the same issue with my car for over 6 months and even though I More

by dande1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Pacifico Hyundai responded

We are sorry for any inconvenience. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com so we can address your concerns further.

July 29, 2024

The staff there are very friendly, professional, and also attentive to the customers needs. Exceptional job. More

by Peaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant Duron
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Aug 05, 2024 -

Pacifico Hyundai responded

Hi Peaches, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

July 20, 2024

Excellent service department! Honest assesstments and reseasonable prices. Dennis and Justin are great! The building remodel is fantastic! More

by Karen P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Pacifico Hyundai responded

Hi Karen, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

July 15, 2024

Super friendly service. So nice. Fast too! Very pleased with everything thank you so much More

by Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 05, 2024 -

Pacifico Hyundai responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

June 17, 2024

Joey Peruto was very nice and kept me informed of my car’s service as I waited in the comfy waiting area. More

by alacav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Peruto
Report | Print
Jun 19, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 13, 2024

Dennis was very efficient & pleasant. The facility is great. The work on my auto was timely & efficient. More

by pat.desanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 09, 2024

Very happy with my service visit. They were informative and pleasant.I appreciated the ride and the video. More

by Faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Pacifico Hyundai responded

Hi Faye, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

May 31, 2024

Service department stinks! Maria Pacifico doesn't return phone calls at all! Poo business practices! More

by bobsmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Pacifico
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

April 25, 2024

Very professional service! The new facilities are very clean and modern! Defines I recommend them!! More

by Daniel C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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