Pacifico Hyundai - Service Center

The wait time is terrible i brought my car for a simple oil change which should be done in 15 min at the most and here i am waiting for 1 hour and 50 min already ..it really sucks i will never come here a oil change which should be done in 15 min at the most and here i am waiting for 1 hour and 50 min already ..it really sucks i will never come here again ..this place is silly and a real waste of time More

Quick and easy Quick and easy service not a long wait time glad I Took advantage of the service Friendly staff knowledgeable kept updated on time and waiting time Quick and easy service not a long wait time glad I Took advantage of the service Friendly staff knowledgeable kept updated on time and waiting time More

Oil Change Every time I schedule an oil change I ask for the estimate of how long it takes because it seems to always take longer. I was told 45 minutes. My ap Every time I schedule an oil change I ask for the estimate of how long it takes because it seems to always take longer. I was told 45 minutes. My appointment was at 9:15 and I didn’t check out with the cashier until 10:55. An attendant came to check in with me around 10:20 to let me know of other services to which I declined. He was nice and said the car would be done in 10 minutes. After 30 minutes I checked in with him and he said he was just finishing up with paperwork. The attendant was nice but being told time estimates and then being wrong or double can be very frustrating. At least try to give an accurate update at the 45 or even 60 minute mark. The cashier was having issues with the computer system which also delayed me leaving. More

Not happy I brought my car to fix the issues - engine light - tire pressure light - noise - it stalls-jerks some time I spent overt 1200 dollars but seems like I brought my car to fix the issues - engine light - tire pressure light - noise - it stalls-jerks some time I spent overt 1200 dollars but seems like it did not fix the problem .... engine light is back again in less than 30 min - 30 miles of driving. It’s still stalls- jerks Dennis is very good employee... I have sent out a text message to him along with pic ..... I dm sure he will contact me tomorrow or Monday. More

Satisfied customer I’ve bought two vehicles from Pacifico one in 2008 and the second in 2012. This is a great place to buy and/or maintain your vehicle. I’ve bought two vehicles from Pacifico one in 2008 and the second in 2012. This is a great place to buy and/or maintain your vehicle. More

Very nice service They did a excelent job ,Their customer service is great also.Thats was my fist time in the dealership and will come back again .Thank u. They did a excelent job ,Their customer service is great also.Thats was my fist time in the dealership and will come back again .Thank u. More

excellent Dennis listen to my car problems and helped me with the situation that i was having. They drove the car and test it out and found the problem. I didn’ Dennis listen to my car problems and helped me with the situation that i was having. They drove the car and test it out and found the problem. I didn’t have to wait long, the work was done very fast. More

7500 mile maintenance the service was professional well done and everything was explained , the wait time was short and everything was checked for this maintenance. I am ha the service was professional well done and everything was explained , the wait time was short and everything was checked for this maintenance. I am happy to deal with this service dept More

Not so great I now own two Hyundai sonatas and like the car a lot but the service department is a problem. Wait times even to get the phone answered can be long. M I now own two Hyundai sonatas and like the car a lot but the service department is a problem. Wait times even to get the phone answered can be long. M experience which is often since I have two cars Is that waiting can interminable today to have a tire replaced and an oil change haas now reached 3 hours with no end in site. Stay away More

Service auto Great place to go and great people to deal with which incluedes Dennis and casher and tech. Who work on my car I will always go back. Great place to go and great people to deal with which incluedes Dennis and casher and tech. Who work on my car I will always go back. More