Pacifico Hyundai - Service Center

Amanda did a great job handling my service request. She was extremely nice and helpful, and was very easy to deal and interact with. Thanks again. was extremely nice and helpful, and was very easy to deal and interact with. Thanks again. More

Have been a customer of Pacifico Hyundai since 2003. Always been treated with professionalism whether I'm in the market for a new Hyundai or having service performed. Always been treated with professionalism whether I'm in the market for a new Hyundai or having service performed. More

My experience with Pacifico Hyundai service department was a very pleasant and informative. Kind and courtesy. Explained in detail my problems. Very satisfied. A+ rating was a very pleasant and informative. Kind and courtesy. Explained in detail my problems. Very satisfied. A+ rating More

I like this dealership due to the great customer service I received. Even in this difficult time professionalisms was very visible. Keep up the great leadership it shows. Thank you I received. Even in this difficult time professionalisms was very visible. Keep up the great leadership it shows. Thank you More

Harriet S. I always feel like a valuable customer, This is the only dealership ,I trust .Dennis ,is trustworthy,and reliable. My next vehicle will be another Hyu I always feel like a valuable customer, This is the only dealership ,I trust .Dennis ,is trustworthy,and reliable. My next vehicle will be another Hyundai. More

They are not reliable! Worte customer service ever! They are unreliable; do not trust a word you are hearing from people sitting in the service counter as the service manage Worte customer service ever! They are unreliable; do not trust a word you are hearing from people sitting in the service counter as the service manager said you might be lying (they kicked out that person and now do not take responsibility for their employer words)! I have been their customer for six years. All of my services were there. Last January, I replaced four tires, and two of the tires got bubbles in nine months, and I replaced my tires somewhere else as it was so dangerous driving the car (the only time that I did any businesses for my car somewhere else). When I got there on February 1st for service, I complained about the issue and counterman, Jim, told me that I could follow up with Hyundai customer service (HCS) to get reimbursed. I did os, and after so many calls with HCS and tire manufacturer, I got ticket number, and I was told that dealer could follow up on this issue, not me. So, I called back and talked to Jim; he said that he would follow it. After a week, I called, and he said that they are following it. A week after, I called, and he said that the check had been issued, and it would be mailed. OK, all looks good! After two weeks, I called to say that I have not received any checks that Mike, the service manager, told me that Jim was kicked out, and I am lying about the story!!!! Good to know, after six years, you are treating me like this! Your staffs need retraining to learn to respect customers and to be reliable and avoid wasting others' time. I have filed a complaint about the problem for the managers, and I have received no response since that day. Thank you so much for being such an honest, professional, responsive, and reliable dealer!!!!!!!!!!!!!!! More

Great place. Service is great. Work is done in a timely manner. Waiting room is very clean and welcoming. All the employees are friendly and very helpful. manner. Waiting room is very clean and welcoming. All the employees are friendly and very helpful. More

Service Department is extremely nice and knowledgeable with fair pricing. I use only Pacifico for all my car’s maintenance and inspections because I trust them! with fair pricing. I use only Pacifico for all my car’s maintenance and inspections because I trust them! More

Outstanding service and friendly staff. I’m in Philadelphia because my husband is in the hospital out here. They took care of my car service needs quickly. Excellent communication thru text that m Philadelphia because my husband is in the hospital out here. They took care of my car service needs quickly. Excellent communication thru text that my car was fixed and ready. Highly recommend this service dept. More

Friendly on schedule professional install and inspection cost saving information shared kind understanding articulate listened emphatic easy to talk to when explaining issues related to my circumstances cost saving information shared kind understanding articulate listened emphatic easy to talk to when explaining issues related to my circumstances More