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Pacifico Hyundai - Service Center

Philadelphia, PA

4.5
278 Reviews

278 Reviews of Pacifico Hyundai - Service Center

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September 25, 2020

Very friendly and excellent customer service. Amanda was great! She answered all my questions. I didn't have paper copies of my insurance and registration, but I was able to email them to her and she even p More

by jculp14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda White
Sep 28, 2020 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 08, 2020

Service was great, as always. I was disappointed that I made a detail appointment in advance and then the night before the detailing service could not accommodate me, this is the second time this has happe More

by aidandc3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Sep 08, 2020 -

Pacifico Hyundai responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

September 04, 2020

Always great service and courteous employees. They check the car thoroughly and let me know if anything additional needs to be done other than what I want it. I am made aware of the cost.. That is greatly a More

by ibrund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carrion
Sep 08, 2020 -

Pacifico Hyundai responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 02, 2020

Salesman and service dept. is courteous, professional and friendly. Quality of service they provide is great. Would recommend anyone that’s interested in getting a new or used vehicle to go to Pacifico More

by Todd-1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cromartie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Hawkins
Sep 03, 2020 -

Pacifico Hyundai responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

August 26, 2020

The service people are very courteous and Getting MyHyundai car services is very easy. Whenever I call I usually get the time and day I request. More

by Primrose Calder
Recommend Dealer
Yes
Employees Worked With
Mike Tamburrino
Aug 27, 2020 -

Pacifico Hyundai responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

August 24, 2020

Excellent customer service from the phone call to schedule through to the service being completed. Honest and fair pricing. Very nice waiting area with coffee and delicious pretzels provided for cust More

by hcmatthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Frederico, Jude Chukwuemeka
Aug 25, 2020 -

Pacifico Hyundai responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

August 18, 2020

Great service every time I come I’ll recommend it to anyone who needs service for a Hyundai or a Mazda I have both c More

by Frederickwoodson64 hyhdai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Aug 18, 2020 -

Pacifico Hyundai responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

August 13, 2020

I’ve been a customer for several years. Even if there are issues, the staff is always very understanding, friendly thorough, and professional. Thank you More

by Sheenbean00
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Hawkins, Mike Tamburrino
Aug 13, 2020 -

Pacifico Hyundai responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

August 08, 2020

They are asking me to select a minimum of 25 words .. I am very satisfied with services ! Prompt , not a long wait , scheduled on line ! They are adhering to CDC guidelines! More

by twinbeygirlz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Carrion
Aug 10, 2020 -

Pacifico Hyundai responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

July 28, 2020

Needed help with my check engine light and new windshield wipers.. They put my mind at ease. All is well no need to worry!! All is well! Thank you guys!! More

by ldavenport2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carrion, Mike Tamburrino, Mike Brown, James Bryson, Louis Cairo, Omar Giddings
Jul 29, 2020 -

Pacifico Hyundai responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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