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Pacifico Hyundai - Service Center

Philadelphia, PA

4.5
276 Reviews

276 Reviews of Pacifico Hyundai - Service Center

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February 24, 2021

Very professional and friendly stuff ,I bought the car from there 2018 and I go to do my expections and service from them every year I am very happy with their service More

by Aurora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Pacifico Hyundai responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

December 29, 2020

Pacifico Hyundai continues to provide outstanding service, from the techs who handled my car to Amanda who signed me in and out. She explained everything that was done. The cashier was also very ple More

by celeste0414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda White
Jan 07, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 27, 2020

I was thoroughly impressed by the service received from Amanda White, she kept me informed of everything that was going on, and took the to explain why it was being done. Thank you for the Great service wa More

by Dante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda White
Dec 28, 2020 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 08, 2020

My service visit was faster than I expected very professional and the rep was nice and friendly also knowledgeable about what my car needed done. More

by Kat.kc13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda White
Dec 10, 2020 -

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

November 23, 2020

No issues since I purchased the car at Pacifico. From the salesman to the service folks, everyone is super nice. The salesman did a great job getting me into the car I wanted and I bring the vehicle in More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamont Dean, Louis Cairo
Nov 30, 2020 -

Pacifico Hyundai responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

November 19, 2020

Awesome service as usual! I have been taking my cars here for years and have always been pleased. Fair and equal treatment always...I love the entire staff here. More

by MBM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 07, 2020

I was in to have my car serviced on Thursday, Amanda promised to call me with an update on my car before she left. No call from Amanda or anyone else and when i saw her no apology. I asked Amanda the More

by bh.dav1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda White
Oct 07, 2020 -

Pacifico Hyundai responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

September 25, 2020

Very friendly & accommodating. Arranged for uber bc i left car overnight. Checking engine light. New car 3 months. Minor issue resolved. Kept me updated. Excellent More

by Borgiapetro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Foley, Amanda White
Sep 28, 2020 -

Pacifico Hyundai responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

Sep 28, 2020 -

Borgiapetro responded

You're welcome!

September 25, 2020

Very friendly and excellent customer service. Amanda was great! She answered all my questions. I didn't have paper copies of my insurance and registration, but I was able to email them to her and she even p More

by jculp14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda White
Sep 28, 2020 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 08, 2020

Service was great, as always. I was disappointed that I made a detail appointment in advance and then the night before the detailing service could not accommodate me, this is the second time this has happe More

by aidandc3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Sep 08, 2020 -

Pacifico Hyundai responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

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