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Pacifico Hyundai - Service Center

Philadelphia, PA

4.5
276 Reviews
Call Service Center (610) 320-2146

276 Reviews of Pacifico Hyundai - Service Center

Sort by
November 27, 2021

Courteous and expert service. I appreciate the fact that they appear to be ready for me when I drove up. More

by Jlstrekkie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda White
Report | Print
Nov 29, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 23, 2021

They’re very helpful and up front especially Jorge. No hidden fees! They let you know if there are any recalls, etc. They’re all also very friendly. More

by Stephie6039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge
Report | Print
Nov 24, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 03, 2021

5 stars for customer service. But I have no way of 5 stars for customer service. But I have no way of knowing whether the repairs/recall was actually done! More

by vshdst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda White
Report | Print
Nov 03, 2021 -

Pacifico Hyundai responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

October 20, 2021

I have been very satisfied with Pacifico Hyundai for many years with sales and service. More

by wilsons477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis M. Golden, Service manager, Juan Carrion
Report | Print
Oct 20, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 09, 2021

I received excellent service today and my car was serviced in a timely and professional manner. Thank you 😊 More

by Debrarobinson516
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda White
Report | Print
Oct 11, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 30, 2021

Service was done on time and correctly. Waiting area was clean. Price for see was excellent! More

by BIGRAN316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacques
Report | Print
Oct 01, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 17, 2021

Services was good. They repaired what's needed for my car. Mr. Caputo and Ms. White were great. More

by vabailey12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Caputo, Amanda White
Report | Print
Sep 20, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 26, 2021

Jorge was excellent! great Customer service was excellent! I will continue to use your services in the future. Thank you for your services. Great Job! More

by EThomp1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Flores
Report | Print
Aug 27, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 19, 2021

The service was very good and timely everyone was very helpful and pleasant. The only negative I must say is they to do something about that step into the service dept. There is a sign on the door but a g More

by jojoe9090
Recommend Dealer
Yes
Employees Worked With
Amanda White
Report | Print
Aug 20, 2021 -

Pacifico Hyundai responded

We apologize that this incident occurred, thanks for the great feedback. We will take your recommendation under advisement and see if is possible with the distance available between the door and the desk to install a ramp. In the meantime we will be more diligent in letting our customers know about the step.

August 13, 2021

The customer service is bad. Amanda and Denise have bad customer service. The car is running better now. I rate 4 star because of customer service. More

by zekarias.kidane1198
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda White, Robert Lacy, Jeff Horebe
Report | Print
Aug 17, 2021 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

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