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Pacifico Hyundai - Service Center

Philadelphia, PA

4.5
263 Reviews

263 Reviews of Pacifico Hyundai - Service Center

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February 16, 2022

The service department is almost impossible to get ahold of. All I needed was a simple tire repair, good luck if you actually have a mechanical issue. More

by Dee
Recommend Dealer
No
Employees Worked With
George
Feb 16, 2022 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

February 07, 2022

Clean, comfortable, organized, knowledgeable, friendly staff, free refreshments, accommadating with transportation, updates given on car repair. More

by Klmruk52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Caputo
Feb 07, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 05, 2022

It was wonderful. I had forgotten that I had scheduled further care for the car and it was going take longer than I originally planned and we had to get back for work. Luckily Amanda was lovely and able t More

by ae78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda White
Feb 07, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 05, 2022

Update 2/2022 - I went back for my first free oil change and holy cow that was an amazing experience. It was SO FAST. Literally in and out in 20 minutes. Amanda was seriously amazing, with such great, posit More

by kaitlyns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda White
Feb 07, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 03, 2022

Staff was courteous and explained things well. My vehicle was serviced in a timely manner without any hassles. More

by rollercoastergirl02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda White
Feb 07, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 03, 2022

Good service but sometimes employees lie or honest and lazy or hard work. Car wash is very good except towels aren’t cleaned sometimes. More

by Kamna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Auto care center , Amanda White
Feb 07, 2022 -

Pacifico Hyundai responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

February 02, 2022

Great customer interaction, polite. Courtesy, can handle abundance of work load with efficiency and timely fashion. More

by jltlove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Flores
Feb 03, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 25, 2022

Great place Customer service is really great I’ve been coming to Pacifico Hyundai for the last five years as the people always pleasant very informative about my services that I needed More

by Pearlcheryl@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 18, 2022

Service has always been as expected and timely. They keep you informed of what is happening with the vehicle and set expectations on wait times. More

by Jru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Caputo
Jan 19, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 16, 2022

Amanda White the service advisor is awesome!!! So helpful Warm & friendly So nice working with her More

by Merlino520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda White
Jan 17, 2022 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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