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Pacifico Hyundai - Service Center

Philadelphia, PA

4.5
276 Reviews
Call Service Center (610) 320-2146

276 Reviews of Pacifico Hyundai - Service Center

Sort by
November 04, 2024

I made the mistake of coming a day early for my maintenance/oil change appointment. They fit me in and did the full maintenance pkg and had me out in 2 hours. All with a smile!! More

by msquirt117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 01, 2024

Very clean place. Friendly staff and knowledgeable, and friendly. They also let you know of your car needs while you are waiting for your car to be serviced. More

by Peaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 01, 2024

Very clean place. Friendly staff and also knowledgeable. The advisors fill you in about yuh our car needs. And also about your service. More

by Peaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Lott
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Nov 03, 2024 -

Peaches responded

I would also like to acknowledge Kyle Darcy.

September 25, 2024

Worst service ever even after talking to mike. Engine issue and seems so common to them. Have no choice but to use them is only reason I am still there. More

by keithpoehlman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Golden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex and Michael
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Sep 30, 2024 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

September 23, 2024

I arrived at the dealership earlier than my appointment, I checked in they were very courteous and check in was quick they took the car he explained to me everything I need to know, I would recommend Pacifi More

by Vjoyner246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Listello
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Sep 30, 2024 -

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

September 15, 2024

The service was great got me in and out as quickly as possible kept me abreast of what was going on More

by kevinoglesby96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Pacifico Hyundai responded

Hi Kevin, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 06, 2024

They are best I ever felt with ,they are the best at what they do. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Pacifico Hyundai responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

September 04, 2024

Staff were very helpful and communicative. I got all the required services done in time More

by speeddemon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 14, 2024

Everything was smooth and efficient and had a wonderful experience. The dealership was very fresh looking and very calming More

by Akash00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

August 12, 2024

Justin is great and professional. With all my issues he showed concern and explained things to me in detail. I have had the same issue with my car for over 6 months and even though I More

by dande1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Pacifico Hyundai responded

We are sorry for any inconvenience. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com so we can address your concerns further.

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