Pacifico Hyundai

Extremely Satisfied with New Vehicle Purchase! I visited Pacifico looking for a new car at a fair price. Reggie was fantastic with answering my questions, allowing me to make my decision to purchas I visited Pacifico looking for a new car at a fair price. Reggie was fantastic with answering my questions, allowing me to make my decision to purchase before I left that day. Reggie was knowledgeable about the vehicles and patient with me while I asked about the available options. I will strongly recommend Reggie and Pacifico to anyone looking for a new or used vehicle! More

Excellent Sales staff with excellent customer service I returned to purchase my 2016 Hyundai Sonata from same dealership and sales person that I dealt with in 2015 when I purchased two leased vehicles for I returned to purchase my 2016 Hyundai Sonata from same dealership and sales person that I dealt with in 2015 when I purchased two leased vehicles for my kids. The experience I had was so wonderful that I returned. I also recommended this dealership to others along with the sales person - Greg Glascoe. Also, I can't remember his name but the finance person was also a pleasure to deal with. More

Extremely friendly I recently purchased a car from Susan at Pacifico Hyundai. She was extremely friendly and helpful. I never felt pressured into making a sale even wh I recently purchased a car from Susan at Pacifico Hyundai. She was extremely friendly and helpful. I never felt pressured into making a sale even when it was late and the dealership was closing. Susan really listened to me to help find a car that fit my budget and needs. Ed helped with the closing and made it a streamlined process. He answered all my questions. The manager Brian was very helpful in explaining my options as well as the pros and cons of leasing a vehicle. More

Always satisfied We must say that in am NEVER disappointed whenever we visit the Hyundai service or showroom floor... We met Kevin Crump for the first time and he was We must say that in am NEVER disappointed whenever we visit the Hyundai service or showroom floor... We met Kevin Crump for the first time and he was professional and knowledgeable. It's always a pleasure dealing with Chris, Greg and Dennis.....We Recommend them to everyone looking for a Hyundai....thanks again for making our purchase easy and pleasant. More

Great experience, excellent service I am very satisfied with my purchase recently made at Pacifico Hyundai with the assistance of Mr. Kevin Crump. Mr Crump was very respectful, attentive I am very satisfied with my purchase recently made at Pacifico Hyundai with the assistance of Mr. Kevin Crump. Mr Crump was very respectful, attentive, suggestive, friendly and also had a great sense of humor throughout the long process it took to get me on the road in my new vehicle. Will certainly do business with him again in the future, All around great experience. Thanks again Mr. Crump! More

Good It was a good experience, the salesman was pleasant, patient and personable. I would recommend John to family and friends who are car shopping. Th It was a good experience, the salesman was pleasant, patient and personable. I would recommend John to family and friends who are car shopping. The dealership exceeded my expectations. More

Great Service I had a great experience buying my new car at Pacifico Hyundai. My sales rep, Mike Conahan worked exceptionally hard to find me a great car. I never f I had a great experience buying my new car at Pacifico Hyundai. My sales rep, Mike Conahan worked exceptionally hard to find me a great car. I never felt pressured, he was always very patient and kind. More

Hyundai Azera Susan Timpe was a patient and helpful salesperson. She was not pushy, and loaned me the vehicle I wound up purchasing for several days to make sure I Susan Timpe was a patient and helpful salesperson. She was not pushy, and loaned me the vehicle I wound up purchasing for several days to make sure I would be satisfied with it. I would recommend Susan Timpe and Pacifico Hyundai to anyone. More

Awesome Experience! I had the best car buying experience at Pacifico Hyundai. My sales professional name is Reginald Jefferson he made my car buying experience easy and p I had the best car buying experience at Pacifico Hyundai. My sales professional name is Reginald Jefferson he made my car buying experience easy and pleasant. All of the staff I came in contact were helpful. Thanks Chris Harmon and Jason Oquendo. I will definitely be back again. More

Finance Managers Ruined the Purchase I came to this location to test drive a vehicle the dealership had listed on their website. It took over an hour for them to even locate the car and w I came to this location to test drive a vehicle the dealership had listed on their website. It took over an hour for them to even locate the car and when they did it looked as though it had been off the selling lot for months. It was falling apart and filthy on the inside. The salesperson kept telling me that his manager took it out on a test drive the day before and the interior told another story. The salesman talked about leasing so I test drove a new vehicle and decided it wasn't financially for me and I would look at a different used vehicle. It also took him almost an hour to find a new vehicle for me to test drive. The sales manager came over to "talk to me" about why I wouldn't lease a brand new car. The pressure and guilt nonsense from car dealers. We test drove a used vehicle and I decided I wanted to purchase it. They rejected my pre-approval check (cash basically) because I had changed my name a few months ago. I even brought the court documents proving the name on the check was in fact me. They decided to run me under their financing programs which I agreed to. I sat there for TWO hours which would have been three if I hadn't threatened to leave. Five minutes later, they found financing for me but I was making a down payment with a card under my previous name, the same name on the check they refused. Except they would accept my court documents as proof of identity to use the card for a down payment. I walked out upset at how much of my time they wasted at this location. They were disorganized, the cars are poorly cleaned up for sales, but primarily they change their policies as it benefits them at the expense of the customer. The salesman actually was fine and I recommend Michael. However, his manager's over aggressive interference and the finance managers completely ruined the sale. Would never return to this dealership and do not recommend them to anyone. More