Pacifico Hyundai

Excellence Steven Cromartie worked closely with manager Chris Harmer to make sure I was completely satisfied. Both were very helpful & professional. Follow up ph Steven Cromartie worked closely with manager Chris Harmer to make sure I was completely satisfied. Both were very helpful & professional. Follow up phone calls were a nice compliment to the already great experience. More

excellent Reginald was very understanding of what our needs were; my husband is very particular when it comes to his vehicle. He exceeded our expectations I Reginald was very understanding of what our needs were; my husband is very particular when it comes to his vehicle. He exceeded our expectations It really helps when your sales person is compassionate about what they do More

Let's Make it Happen I came in to trade my 2007 Madza 6 for a new Madza CX5 at Pacifico. As it turned out I did not get the vehicle I came for however, Greg did an exce I came in to trade my 2007 Madza 6 for a new Madza CX5 at Pacifico. As it turned out I did not get the vehicle I came for however, Greg did an excellent job helping purchase my new 2017 Hyundai Elandra; he was friendly as family member or friend. The car runs great, really good on gas and comes with lots of great features..Unfortunately...I thought it had a CD player, I was extremely disappointed that I can not play my CD's in this car! :( More

Professionalism They were attentive to my wants and needs. Took care of any issues or concerns in a timely manner. Even though it's was past the sales persons shift h They were attentive to my wants and needs. Took care of any issues or concerns in a timely manner. Even though it's was past the sales persons shift he was very patient. More

First Car Purchase The staff a Pacifico were very friendly and offered great customer service. From the moment I and my family arrived, we were greeted by two sales repr The staff a Pacifico were very friendly and offered great customer service. From the moment I and my family arrived, we were greeted by two sales representatives. The sales representative Steve Cromartie ensured that I received a vehicle within my price range and that I would enjoy. The financial advisor Mike also offered great customer service and made sure that I understood the terms and conditions of my lease. I was pleased with the high level of service at Pacifico especially since this was my first car purchase. I would definitely recommend this company to others and look forward to continuing business here. Thank you all for your help! More

Total compromise I would like to commend you Mr. Crump on your excellent service. You were very thoughtful and extremely accommodating. Thank you sir for a wonder I would like to commend you Mr. Crump on your excellent service. You were very thoughtful and extremely accommodating. Thank you sir for a wonderful car buying experience. More

I love Pacifico I have been a Pacifico customer for 4 years. Always great service in the sales and service department. Kevin assisted me with my recent purchase. I I have been a Pacifico customer for 4 years. Always great service in the sales and service department. Kevin assisted me with my recent purchase. I went in for an oil change in Mazda and left with a Hyundai, great price with unbelievable mileage. Kevin was knowledgeable of the car and was very courteous. The other salesmen was nice and engaging as well while I waited around. Although paperwork is always long, I was able to drive my new car home and come back to finish handling the paperwork. Kevin made sure he answered all of my questions and got me the best deal possible. Thanks Kevin! More

Long wait processing papers I drove several cars before making a decision and the staff was extremely friendly and at the end when I made a decision on which car I wanted the sta I drove several cars before making a decision and the staff was extremely friendly and at the end when I made a decision on which car I wanted the started processing the paperwork which took several hours but it was on a Saturday and the work got done. So I am grateful. More

GREAT CAR BUYING EXPERIENCE! EXCELLENT STAFF Email my wife sent to Cornelius Lindsay sums up our experience- Hi Cornelius, Thank you for making our car purchase a most pleasant and non-str Email my wife sent to Cornelius Lindsay sums up our experience- Hi Cornelius, Thank you for making our car purchase a most pleasant and non-stressful experience. You are genuinely a very nice and honest person and it shines through in your interaction with us during this process. You have a deep knowledge for the vehicles you sell and you sell them with finesse; you are not the typical “pushy salesman.” Those are the things that helped us make this important purchase with peace of mind, knowing this car was the right choice for us. I wish you a very Happy Thanksgiving and holiday season and also wish you much success!! We would definitely refer you to our friends and family! Take care and thanks again, Marie and Chris More

overfilling engine oil and refusing to take any responsibili overfilled engine oil, overcharging for an extra quart of oil, refused to give a refund, only requested to drive potentially damaged vehicle to servic overfilled engine oil, overcharging for an extra quart of oil, refused to give a refund, only requested to drive potentially damaged vehicle to service department More