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Pacifico Hyundai
Philadelphia, PA
1,794 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,794 Reviews of Pacifico Hyundai
April 28, 2023
Had my car service at this location for a recall and could not get ahold of anyone at the dealership for hours when it was time to pick up my car. Was never notified that my original appointment had to could not get ahold of anyone at the dealership for hours when it was time to pick up my car. Was never notified that my original appointment had to be rescheduled, for technical issues in their part, until I arrived at my appointment and was told I'dhave to come back. Zero communication from this dealership. More
by jssardin9
Employees Worked With
Charles Carmichael
April 22, 2023
I bought a car here 10 years ago. .. Late May 2012 bought a 2013 Hyundai Sonata Limited. It was the best dealer experience I've had, with a decent price too. Now hoping to be a repea .. Late May 2012 bought a 2013 Hyundai Sonata Limited. It was the best dealer experience I've had, with a decent price too. Now hoping to be a repeat customer in 2023. More
by marks_01
Employees Worked With
(Sorry, it was a long time ago - I don't think they work there anymore.)
April 16, 2023
Extremely customer centric, well organized and very good technical team are some of the good qualities of the Pacifico Hyundai technical team are some of the good qualities of the Pacifico Hyundai More
by Sunil
Employees Worked With
Lamont Dean, Jason Oquendo, Mike Conahan, Steven Cromartie, Acia Gay III, Juan Pablo Landivar, Brandon Lokey, Dylan Price, Ann Cohen, Robert Dow II
March 29, 2023
My review is of the service department. It is horrific. I was lied to and abused by the staff. Ask them about something in the maintenance book, and I was insulted and abused, also lied to It is horrific. I was lied to and abused by the staff. Ask them about something in the maintenance book, and I was insulted and abused, also lied to about what they did or did not do the car. I try to get a returned phone call or email, it won't happen. It was horrific. They only return a call if they think you're going to make a formal complaint. The service dept doesnt even know what kind of oil they use, per the specs in the manual. Customer service defends their behavior. More
by barbara nehmad
Employees Worked With
Justin, James
March 25, 2023
I have been given a difficult time in the past by one service department staff person and another one recently. I purchased my cars from this dealership and have been coming to Essington ave for about 13 service department staff person and another one recently. I purchased my cars from this dealership and have been coming to Essington ave for about 13 years because of the great service. I always as for Chris Harmon, Michael Honahan (sorry mike) and now James the new service manager. They are the BEST!!! More
by galeah2
Employees Worked With
James Service Department , Chris Harmer, Lamont Dean, Mike Conahan
