Pacifico Hyundai
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,771 reviews
Great Experience! I was treated extremely well here and would certainly recommend this dealership to a friend. Everyone I worked with was patient, helpful, and honest. I was treated extremely well here and would certainly recommend this dealership to a friend. Everyone I worked with was patient, helpful, and honest. I'm very happy with how every conversation went at every step, and I'm even happier with the car I bought! More
Quick and easy Quick and easy service not a long wait time glad I Took advantage of the service Friendly staff knowledgeable kept updated on time and waiting time Quick and easy service not a long wait time glad I Took advantage of the service Friendly staff knowledgeable kept updated on time and waiting time More
As this being my first time visiting a dealership exploring my options on a new vehicle. David went above and beyond to answer all my questions and furthermore. He was very helpful and sweet giving m exploring my options on a new vehicle. David went above and beyond to answer all my questions and furthermore. He was very helpful and sweet giving me all the options on the two cars that I had test drove and looked at. During the during the processon gathering more information to buying my vehicle David exceeded the limits to make sure my Mommom and I were comfortable and kept deep conversation. Even after purchasing my vehicle, he kept in touch with me making sure the car is treating me week and if there was anymore he could do. I am very satisfied with David’s service, thank you for everything! More
Easy Day First time buying a car on my own and it was made extremely easy. David was an extremely nice person and definitely great to talk with, especially dur First time buying a car on my own and it was made extremely easy. David was an extremely nice person and definitely great to talk with, especially during the times when we were waiting for paperwork to process. More
Oil Change Every time I schedule an oil change I ask for the estimate of how long it takes because it seems to always take longer. I was told 45 minutes. My ap Every time I schedule an oil change I ask for the estimate of how long it takes because it seems to always take longer. I was told 45 minutes. My appointment was at 9:15 and I didn’t check out with the cashier until 10:55. An attendant came to check in with me around 10:20 to let me know of other services to which I declined. He was nice and said the car would be done in 10 minutes. After 30 minutes I checked in with him and he said he was just finishing up with paperwork. The attendant was nice but being told time estimates and then being wrong or double can be very frustrating. At least try to give an accurate update at the 45 or even 60 minute mark. The cashier was having issues with the computer system which also delayed me leaving. More
Service and Sales Steve Cromartie provided me with options to purchase/obtain a new lease. Very professional & knowledgeable. It's always a nice experience in dealing w Steve Cromartie provided me with options to purchase/obtain a new lease. Very professional & knowledgeable. It's always a nice experience in dealing with Steve. More
Exceptional Customer Service This was my first experience visiting car dealerships on my own to find the right car for me to lease, and I was lucky to be helped by Dave. From the This was my first experience visiting car dealerships on my own to find the right car for me to lease, and I was lucky to be helped by Dave. From the beginning until the end, he was patient and willing to explain things that I didn't understand. I felt that he was very personable, honest, and genuine about wanting me to make the best decision for myself. Even after finalizing the lease, Dave has been easily accessible should any questions or concerns arise. The customer service I received from Dave speaks to the service the dealership provides as well. More
Excellent service Great staff and management. Everyone present and available for questions concerns and just introductions. Sales staff who go out of their way to make Great staff and management. Everyone present and available for questions concerns and just introductions. Sales staff who go out of their way to make the experience a happy one. Especially Michael Della Polla! Wonderful sales representative! More
Not happy I brought my car to fix the issues - engine light - tire pressure light - noise - it stalls-jerks some time I spent overt 1200 dollars but seems like I brought my car to fix the issues - engine light - tire pressure light - noise - it stalls-jerks some time I spent overt 1200 dollars but seems like it did not fix the problem .... engine light is back again in less than 30 min - 30 miles of driving. It’s still stalls- jerks Dennis is very good employee... I have sent out a text message to him along with pic ..... I dm sure he will contact me tomorrow or Monday. More
Knowledgeable, Kind and Thorough David knew everything about the car I looked at. Even thought I had alot of questions he remained patient. He took the time to explain the pricing and David knew everything about the car I looked at. Even thought I had alot of questions he remained patient. He took the time to explain the pricing and how other dealers initially make their prices look low and offer high trade ins but charge large fees. Negotiations were low pressure and I left feeling good about the deal I was given. Would definitely do business with him in the future! More