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Pacifico Hyundai

Philadelphia, PA

4.7
1,771 Reviews
Discover the all-new Pacifico Hyundai! Our renovations are finished, and we can't wait to show you our modernized Sales, Service, and Parts centers. With a dedicated team of experts ready to assist you, we're committed to providing exceptional service and support for all your automotive needs. Visit us today and experience the difference at Pacifico Hyundai! Pacifico Hyundai is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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6715 Essington Ave

Philadelphia, PA

19153

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Showing 1,771 reviews

November 29, 2019

The wait time is terrible i brought my car for a simple oil change which should be done in 15 min at the most and here i am waiting for 1 hour and 50 min already ..it really sucks i will never come here a More

by Lr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Golden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

Dec 03, 2019 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

November 21, 2019

Sales persons were really nice and listened to my requirements, went through the inventory and gave me options. They were able to offer a good deal for me to purchase a car. More

by Gowda
Recommend Dealer
Yes
Employees Worked With
Mike Conahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamont Dean
Nov 22, 2019 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 21, 2019

I had a great buying experience at Pacifico. Everyone there that helped me was great and made the process simple and easy. I would definitely recommend them to anyone. Thank you Steve, Cynthia, Chris and More

by BIlly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Crum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dahlia Callum-Wilson
Nov 22, 2019 -

Pacifico Hyundai responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

November 09, 2019

Friendly and knowledgeable staff. A very enjoyable car buying experience! I would highly recommend this location for any of your vehicle needs and will likely return myself. More

by Ander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

November 08, 2019

Knowledgeable,courteous,on the ball. Been dealing with Pacifico for my last 5 cars wouldn’t even think of going somewhere else love everything about Pacifico. Sales rep Matt Leader a terr More

by Zeak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Umberger, Dahlia Callum-Wilson, Matt Leader
Nov 18, 2019 -

Pacifico Hyundai responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

November 06, 2019

A great place to get a car, the sale rep Matt was excellent he had patience with me and he made sure i left the dealership with a car i wanted. More

by Latanya washington
Recommend Dealer
Yes
Employees Worked With
Reginald Jefferson, Dahlia Callum-Wilson, Matt Leader
Nov 06, 2019 -

Pacifico Hyundai responded

Hi Latanya, thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

October 30, 2019

Mike was absolutely amazing to work with. He really took care of us and went above and beyond to make sure that we were taken care of. Once I figured out what car I wanted actually getting the car was a sea More

by Samantha
Recommend Dealer
Yes
Employees Worked With
Jason Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Della Polla, Amanda White
Nov 06, 2019 -

Pacifico Hyundai responded

Hi Samantha, thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

October 30, 2019

New Lease I am delighted with my new lease. I usually lease for 3 years and move onto the next - cars don't really move me one way or the other UNTIL now. I a More

by cmroletter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 26, 2019

Customer Service I was assisted by Matt Leader for my new car. I am extremely happy with the service and would recommend Pacifico and its customer service representat More

by Zoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benson, Dahlia Callum-Wilson, Matt Leader
Nov 06, 2019 -

Pacifico Hyundai responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

October 25, 2019

Sales associate Mike was very patient and accommodating. As a single woman, I feel very comfortable with the service and attention they provide. I have received several calls, checking in on me, to see if I More

by nancy cappiello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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