Pacifico Hyundai

I love the dealership, just don't care for the new process. Oh I also was there for an oil change in March or April. process. Oh I also was there for an oil change in March or April. More

I give Kelly and Chris a 10 for their service yesterday and today they were great.they helped me get through on line application fine and today they were great.they helped me get through on line application fine More

I like this dealership due to the great customer service I received. Even in this difficult time professionalisms was very visible. Keep up the great leadership it shows. Thank you I received. Even in this difficult time professionalisms was very visible. Keep up the great leadership it shows. Thank you More

I wasn't able to she with Dahlia, because of virus. But she has always been a great help. Dahlia is an excellent sales person. she has always been a great help. Dahlia is an excellent sales person. More

Harriet S. I always feel like a valuable customer, This is the only dealership ,I trust .Dennis ,is trustworthy,and reliable. My next vehicle will be another Hyu I always feel like a valuable customer, This is the only dealership ,I trust .Dennis ,is trustworthy,and reliable. My next vehicle will be another Hyundai. More

I can't speak highly enough about my experience at Pacifico Hyundai with Juan in the Sales Department. Juan is the best! So friendly, and no high pressured sales. Juan was not pushing me into somethi Pacifico Hyundai with Juan in the Sales Department. Juan is the best! So friendly, and no high pressured sales. Juan was not pushing me into something I didn't want or need. He showed me everything in the car and answered all my questions. He went above and beyond to get me into the vehicle I wanted. For the first time in 9 years of car buying/leasing I left the dealership smiling, confident, and knowing it was a good purchase at a good price. If you are car shopping, stop in and see Juan. Love the Elantra! More

They are not reliable! Worte customer service ever! They are unreliable; do not trust a word you are hearing from people sitting in the service counter as the service manage Worte customer service ever! They are unreliable; do not trust a word you are hearing from people sitting in the service counter as the service manager said you might be lying (they kicked out that person and now do not take responsibility for their employer words)! I have been their customer for six years. All of my services were there. Last January, I replaced four tires, and two of the tires got bubbles in nine months, and I replaced my tires somewhere else as it was so dangerous driving the car (the only time that I did any businesses for my car somewhere else). When I got there on February 1st for service, I complained about the issue and counterman, Jim, told me that I could follow up with Hyundai customer service (HCS) to get reimbursed. I did os, and after so many calls with HCS and tire manufacturer, I got ticket number, and I was told that dealer could follow up on this issue, not me. So, I called back and talked to Jim; he said that he would follow it. After a week, I called, and he said that they are following it. A week after, I called, and he said that the check had been issued, and it would be mailed. OK, all looks good! After two weeks, I called to say that I have not received any checks that Mike, the service manager, told me that Jim was kicked out, and I am lying about the story!!!! Good to know, after six years, you are treating me like this! Your staffs need retraining to learn to respect customers and to be reliable and avoid wasting others' time. I have filed a complaint about the problem for the managers, and I have received no response since that day. Thank you so much for being such an honest, professional, responsive, and reliable dealer!!!!!!!!!!!!!!! More

Michael Della Polla, definitely provides excellent customer service. His assistance in purchasing my vehicle made the process very comfortable and awesome. Thank you!! Emma M. customer service. His assistance in purchasing my vehicle made the process very comfortable and awesome. Thank you!! Emma M. More

David was great helping me to purchase my new 2020 Sonata..He was very friendly and knowledgeable. He took his time and explained everything so I could decide which Sonata was right for me. Sonata..He was very friendly and knowledgeable. He took his time and explained everything so I could decide which Sonata was right for me. More

Jim and sales staff were pleasant and hospitable to me. Jim was very corresponsive towards me. Additional staff members had good customer service skills as well. Jim was very corresponsive towards me. Additional staff members had good customer service skills as well. More