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Pacifico Hyundai
Philadelphia, PA
1,771 Reviews
Discover the all-new Pacifico Hyundai! Our renovations are finished, and we can't wait to show you our modernized Sales, Service, and Parts centers.
With a dedicated team of experts ready to assist you, we're committed to providing exceptional service and support for all your automotive needs. Visit us today and experience the difference at Pacifico Hyundai!
Pacifico Hyundai is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,771 reviews
October 07, 2020
I was in to have my car serviced on Thursday, Amanda promised to call me with an update on my car before she left. No call from Amanda or anyone else and when i saw her no apology. I asked Amanda the promised to call me with an update on my car before she left. No call from Amanda or anyone else and when i saw her no apology. I asked Amanda the next day what happen and she said she had to go and pick up her daughter. Wrong answer!!. Business is business. When i promise to do something i do as i promised or if i can not do it, i will make sure it gets done by someone. . Very untrustworthy and inconsiderate. More
by bh.dav1
Employees Worked With
Amanda White
September 25, 2020
Very friendly & accommodating. Arranged for uber bc i left car overnight. Checking engine light. New car 3 months. Minor issue resolved. Kept me updated. Excellent left car overnight. Checking engine light. New car 3 months. Minor issue resolved. Kept me updated. Excellent More
by Borgiapetro
Employees Worked With
Bryan Foley, Amanda White
September 25, 2020
Very friendly and excellent customer service. Amanda was great! She answered all my questions. I didn't have paper copies of my insurance and registration, but I was able to email them to her and she even p great! She answered all my questions. I didn't have paper copies of my insurance and registration, but I was able to email them to her and she even printed out paper copies for me to have! More
by jculp14
Employees Worked With
Amanda White
September 08, 2020
Service was great, as always. I was disappointed that I made a detail appointment in advance and then the night before the detailing service could not accommodate me, this is the second time this has happe made a detail appointment in advance and then the night before the detailing service could not accommodate me, this is the second time this has happened. More
by aidandc3
Employees Worked With
Kyle Darcy
September 06, 2020
We had an awful car dealer experience with this agency. 1.- We scheduled a test drive, and when we arrived, the car wasn´t available for the test. I spend time and money. 2.- The sales manager apologize 1.- We scheduled a test drive, and when we arrived, the car wasn´t available for the test. I spend time and money. 2.- The sales manager apologized and promised that I would be the first person to test the car. 3.- They told us that the car would be available for a test drive soon, but we were waiting more than a week, and they changed the test drive appointment twice. 4.- When the car was “ready,” they asked for a deposit to secure the vehicle even though he had promised to hold the vehicle for me for a test drive. A few minutes later, the sales manager told me that the car was sold. That stinks. They don’t respect the customer time. The worst car dealer experience in Philadelphia. More
by Carlos
Employees Worked With
Bryan Foley
September 04, 2020
Always great service and courteous employees. They check the car thoroughly and let me know if anything additional needs to be done other than what I want it. I am made aware of the cost.. That is greatly a the car thoroughly and let me know if anything additional needs to be done other than what I want it. I am made aware of the cost.. That is greatly appreciated and I will always continue to come there. More
by ibrund
September 02, 2020
Salesman and service dept. is courteous, professional and friendly. Quality of service they provide is great. Would recommend anyone that’s interested in getting a new or used vehicle to go to Pacifico friendly. Quality of service they provide is great. Would recommend anyone that’s interested in getting a new or used vehicle to go to Pacifico More
by Todd-1
August 26, 2020
The service people are very courteous and Getting MyHyundai car services is very easy. Whenever I call I usually get the time and day I request. MyHyundai car services is very easy. Whenever I call I usually get the time and day I request. More
by Primrose Calder
Employees Worked With
Mike Tamburrino
August 24, 2020
Excellent customer service from the phone call to schedule through to the service being completed. Honest and fair pricing. Very nice waiting area with coffee and delicious pretzels provided for cust schedule through to the service being completed. Honest and fair pricing. Very nice waiting area with coffee and delicious pretzels provided for customers. More
by hcmatthews
Employees Worked With
Anthony Frederico, Jude Chukwuemeka
