Back

Pacifico Hyundai

Philadelphia, PA

4.7
1,771 Reviews
Discover the all-new Pacifico Hyundai! Our renovations are finished, and we can't wait to show you our modernized Sales, Service, and Parts centers. With a dedicated team of experts ready to assist you, we're committed to providing exceptional service and support for all your automotive needs. Visit us today and experience the difference at Pacifico Hyundai! Pacifico Hyundai is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
Contact Dealership

6715 Essington Ave

Philadelphia, PA

19153

Directions

By Type

Showing 1,771 reviews

June 16, 2021

The service at this dealership is excellent. My service advisor, Dennis, is always helpful in keeping me informed of my cars progress. My time at the dealership is minimal because I have to wait for my car More

by Mommakate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Hawkins
Jun 17, 2021 -

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

June 08, 2021

Excellent dealership with pleasant workers. The customer service and willingness that Mike C gave me was outstanding. He kept me updated step by step. He never walked away and left me unattended. He servic More

by Jaccon40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

June 04, 2021

SALES TEAM IS GREAT BUT SERVICE IS HARD TO MAKE APPOINTMENTS, SPOKE SPOKE TO TOM FLYNN ON TWO OCCASIONS A YEAR APART BUT NO HELP More

by catman7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Golden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Pacifico
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cichetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LAMONT DEAN BEST IN SALES , Lamont Dean
Jun 04, 2021 -

catman7 responded

YOU SHOULD HIRE MORE STAFF, I WAS TOLD BY FYNN YOUR ARE UNDER STAFFED, FOR OVER TWO YEARS!

May 29, 2021

Everyone is great Steven, Joe and Chris are great assets to your company I would recommend Steve to anyone looking to buy a car. Joe and Chris was also very helpful More

by Lindywhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 21, 2021

The integrity and took the time to explain what we didn’t understand. We wasn’t rush or push into making a decision. Thank You. More

by Msmae164
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

May 18, 2021

very professional and efficient was.in and out with out any hassle .your sales rep Mr. Steven Cromartie was very knowledgeable in helping answering all question we had Thank you. More

by mscandyapple000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 18, 2021

Basically I was trading in a 2019 Hyundai Tucson with 12 lease payments left for a 2021 Hyundai Tucson. They gave me their offer & I went home to think about it. Called back later in the day & countered wit More

by Billy from Philly
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Harmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Pacifico Hyundai responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

Jun 02, 2021 -

Billy from Philly responded

Call me to discuss the matter. Thank you.

May 12, 2021

Everyone is always helpful and friendly. They quickly got my car in for service and contacted me as soon as it was finished. Also checked to see if all recommended service was up to date. More

by s_grosso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamont Dean
Jun 02, 2021 -

Pacifico Hyundai responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

May 11, 2021

Your sales rep. Mr Freeman is second to none. He’s very knowledgeable in his field. I will recommend him to anyone looking to buy a vehicle. More

by Martin137
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dahlia Callum-Wilson, David Heffernan
Jun 02, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 23, 2021

Service Advisor Amanda White was very polite and caring. Took time to explain what’s going and explaining how it was going to be done. More

by Lwhandymanjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda White
Jun 02, 2021 -

Pacifico Hyundai responded

Hi Lwhandymanjoe, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

...
35
...