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Pacifico Hyundai

Philadelphia, PA

4.7
1,771 Reviews
Discover the all-new Pacifico Hyundai! Our renovations are finished, and we can't wait to show you our modernized Sales, Service, and Parts centers. With a dedicated team of experts ready to assist you, we're committed to providing exceptional service and support for all your automotive needs. Visit us today and experience the difference at Pacifico Hyundai! Pacifico Hyundai is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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6715 Essington Ave

Philadelphia, PA

19153

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Showing 1,771 reviews

July 29, 2021

Jorge the service rep was very good.I dropped my car of at 9am. Car was not ready until 4pm. Service Department was very busy More

by jjdoc3233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Hawkins
Jul 30, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 27, 2021

The process was very long I guess because of the pandemic but Mr Lamont was very nice and professional he really try to get me the best rate More

by mablewaiters1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Dean
Jul 27, 2021 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 27, 2021

Great service and nice friendly staff.Hats off to Dennis great job.Thank you ..I would recommend Pacifico to friends and family.Thanks again.Good by More

by brdoctorplay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 23, 2021

Sends out offers that are non existent !Get to dealer Sends out offers that are non existent ! Get to dealer and no such offers whatsoever! Wasting my valuable time.. Shouldn't but out offers that can' More

by bobsmail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Foley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Pacifico Hyundai responded

We are sorry for any inconvenience. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com so we can address your concerns further.

Jul 27, 2021 -

bobsmail responded

Dealer can call me

July 21, 2021

Always professional service from everyone at Pacifico Hyundai Service department. Only issue is getting an appointment thru call center they don't return your call More

by pjc130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda White
Jul 22, 2021 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! We apologize we missed your call. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 19, 2021

Went to Pacifico Hyundai for a recall went ok Amanda was very nice they said abouts and hour and it was. I waited for Car More

by Redshub26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Crum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda White
Jul 19, 2021 -

Pacifico Hyundai responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

June 27, 2021

My time in waiting room for my service to be complete was excellent More

by jbunnion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 26, 2021

Well once we got over the initial misunderstanding the service was excellent. Mike was great, patient and thorough. I am hoping the expertise the same when I bring my car in for service. More

by Bonat1112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 20, 2021

Scheduled automatically for the early morning. Good timing and service from the beginning to the end. Service explained. No issues. Everyone was helpful and friendly. More

by rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Jun 22, 2021 -

Pacifico Hyundai responded

Hi Rob, Thanks for leaving us such a wonderful review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

June 18, 2021

I had an eight o'clock appointment for an oil change and I had an eight o'clock appointment for an oil change and back windshield wiper replacement for my 2002 Acura MDX. At 8:45 I was informed that the wip More

by BIGRAN316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JACQUES,NICAISSE
Jun 24, 2021 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

Jun 24, 2021 -

BIGRAN316 responded

The review I posted explains it all.

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