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Pacifico Hyundai
Philadelphia, PA
1,771 Reviews
Discover the all-new Pacifico Hyundai! Our renovations are finished, and we can't wait to show you our modernized Sales, Service, and Parts centers.
With a dedicated team of experts ready to assist you, we're committed to providing exceptional service and support for all your automotive needs. Visit us today and experience the difference at Pacifico Hyundai!
Pacifico Hyundai is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,771 reviews
September 26, 2022
Pacifico is definitely my new dealership to do business goodbye Fred beans. Love you Pacifico goodbye Fred beans. Love you Pacifico More
by Poorboy73
September 26, 2022
I’ve been getting my cars from Pacifico for over 12 years. I will not go anywhere else. The service in each and every department is unmatched. The dealership is spotless! Most importantly, I never left years. I will not go anywhere else. The service in each and every department is unmatched. The dealership is spotless! Most importantly, I never left there without the EXACT car I wanted and at the Exact price I needed. I don’t think this place ever says no — they truly make sure they accommodate your every need. The best. More
by donarimac
Employees Worked With
Other Employees :
Robert Lacy, Arthur Hawkins, Mike Brown, Louis Cairo, Jeff Horebe, Charles Carmichael, Jacques (Jay) Nicaisse
September 24, 2022
Was Excellent they serviced my car last minute walk in. Im THANKFUL. Checked my car found the problem fixed it. Im THANKFUL. Checked my car found the problem fixed it. More
by Donbrb2
Employees Worked With
September 21, 2022
Delivery experience could have been a little smoother. Did not appreciate having to return to complete paperwork and tag transfer. Did not appreciate having to return to complete paperwork and tag transfer. More
by rad157
September 16, 2022
They are not your Typical Car dealership! ! From service to outstanding customer service these guys hands down are my go to People! Pacifico Ford, Hyundai and Mazda!!! ! From service to outstanding customer service these guys hands down are my go to People! Pacifico Ford, Hyundai and Mazda!!! More
by kenannamli90
Employees Worked With
Other Employees :
Gina Mcdevit, Candy Vigorita
September 09, 2022
Pacifico helped me tremendously by finding good financing for me and the perfect vehicle. Taylor and Acia were fantastic. The entire staff was friendly and I know I'm going to be glad I'm part of the Pacifi for me and the perfect vehicle. Taylor and Acia were fantastic. The entire staff was friendly and I know I'm going to be glad I'm part of the Pacifico family. More
by lanni17
September 05, 2022
I live in NJ and purchased my Hyundai Tucson from Pacifico 4 years ago. Their service dept is so exceptional that I have relied on them exclusively since I bought the car. James and Dennis have a Pacifico 4 years ago. Their service dept is so exceptional that I have relied on them exclusively since I bought the car. James and Dennis have always gone the extra mile to offer outstanding customer service. More
by Chris
September 03, 2022
Horiffic Customer Service and Bad Business Practice. Brought my car in for service August 8th. August 9th, Received a text from Dennis Golden that my car "Runs Perfect." August 11th, pay $1,180 at cashi Brought my car in for service August 8th. August 9th, Received a text from Dennis Golden that my car "Runs Perfect." August 11th, pay $1,180 at cashier. Start car. Car engine shaking. Didnt make it to the light not 50 feet away. Lost power. Misfiring. Forced to go over bridge by traffic. Engine stalling. Engine smoking burning electrical in my car and out windows. State of panic. Nowhere to pull over. Almost hit 3 people crossing street. Received all loud backlash, denials that he ever stated the car runs perfect. Denied for a refund. Denied to speak to a General Manager. Called to speak to Mr. Flynn. Was told he left the company. Denied to speak to the Vice President. Told Charles Carmichael I want a refund. He stated, "Is that what you want?" I stated, "Yes" I have not received a refund. Was told by the Sales General Manager that he doesnt know who the General Manager is. That he would find out and call me. Never received a phone call. Zero Initiative to resolve this matter from anyone at Pacifico Hyndai. I have had to disbute the charges. Put in Complaints with the: Attorney Generals Office, The Federal Trade Commission, The Better Business Bureau. I want a Full refund! I want this Matter Resolved! I want my car back! I want to speak to the General Manager! I want to speak to the Vice President! I want to Speak to Someone at the Top of The Chain to Resolve this Matter! I want this Resolved Today! More
by Michael
August 25, 2022
They always greet me will and take of the words that has to be done . to be done . More
by Lwhandymanjoe
Employees Worked With
August 21, 2022
I’ve been here twice to get my car serviced. The staff are always personable, kind, and helpful. It’s has been a great experience both times. The waiting room is clean and comfortable. The mecha The staff are always personable, kind, and helpful. It’s has been a great experience both times. The waiting room is clean and comfortable. The mechanics are knowledgeable and skilled. My car is in great shape and I will definitely continue to bring my car here. More
by Kim P
