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Pacifico Hyundai
Philadelphia, PA
1,770 Reviews
Discover the all-new Pacifico Hyundai! Our renovations are finished, and we can't wait to show you our modernized Sales, Service, and Parts centers.
With a dedicated team of experts ready to assist you, we're committed to providing exceptional service and support for all your automotive needs. Visit us today and experience the difference at Pacifico Hyundai!
Pacifico Hyundai is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,771 reviews
April 16, 2023
Extremely customer centric, well organized and very good technical team are some of the good qualities of the Pacifico Hyundai technical team are some of the good qualities of the Pacifico Hyundai More
by Sunil
Employees Worked With
Other Employees :
Lamont Dean, Juan Pablo Landivar, Dylan Price, Robert Dow II
April 08, 2023
The car buying process start to finish was easy and enjoy. Mike C. was a great rep! enjoy. Mike C. was a great rep! More
by Courtney Durham
Employees Worked With
March 30, 2023
good customer service and service over the years . very professional and keep you informed of what's happening. very professional and keep you informed of what's happening. More
by penn17899
Employees Worked With
March 29, 2023
My review is of the service department. It is horrific. I was lied to and abused by the staff. Ask them about something in the maintenance book, and I was insulted and abused, also lied to It is horrific. I was lied to and abused by the staff. Ask them about something in the maintenance book, and I was insulted and abused, also lied to about what they did or did not do the car. I try to get a returned phone call or email, it won't happen. It was horrific. They only return a call if they think you're going to make a formal complaint. The service dept doesnt even know what kind of oil they use, per the specs in the manual. Customer service defends their behavior. More
by barbara nehmad
Employees Worked With
Justin, James
March 25, 2023
I have been given a difficult time in the past by one service department staff person and another one recently. I purchased my cars from this dealership and have been coming to Essington ave for about 13 service department staff person and another one recently. I purchased my cars from this dealership and have been coming to Essington ave for about 13 years because of the great service. I always as for Chris Harmon, Michael Honahan (sorry mike) and now James the new service manager. They are the BEST!!! More
by galeah2
Employees Worked With
Other Employees :
James Service Department , Lamont Dean
February 21, 2023
Excellent service with a smile great service Dept , bent backwards to fix my car as soon as possible under warranty and kept the bill low so I could afford it love the video of my car with each service I go backwards to fix my car as soon as possible under warranty and kept the bill low so I could afford it love the video of my car with each service I go ever 3 months for a check up and I never break down thanks Pacifico team for all your hard work you do everyday matters to customers More
by brown1239
Employees Worked With
Other Employees :
Robert Lacy, Arthur Hawkins, Mike Brown, Louis Cairo, Charles Carmichael, Jacques (Jay) Nicaisse
February 09, 2023
I had a very pleasant experience at Pacifico Hyundai. I test drove 2 cars and ended up making a purchase. The salespeople were friendly and treated me fairly. Maurice White was particularly helpful in sh I test drove 2 cars and ended up making a purchase. The salespeople were friendly and treated me fairly. Maurice White was particularly helpful in showing me all the things my car can do. I do recommend this dealership to others. More
by His Kid
Employees Worked With
Maurice White, Juan Pablo Landivar
February 07, 2023
I would recommend them. They are the best.great service, pleasant to deal with Acia Gay great saleman They are the best.great service, pleasant to deal with Acia Gay great saleman More
by Rw19111
