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Pacifico Hyundai

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.7
1,770 Reviews
Discover the all-new Pacifico Hyundai! Our renovations are finished, and we can't wait to show you our modernized Sales, Service, and Parts centers. With a dedicated team of experts ready to assist you, we're committed to providing exceptional service and support for all your automotive needs. Visit us today and experience the difference at Pacifico Hyundai! Pacifico Hyundai is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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6715 Essington Ave

Philadelphia, PA

19153

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Showing 1,770 reviews

May 16, 2023

The dealership is very professional and courtesies. They have no problem answering any questions you might have. I have been coming here for years and wouldn't go any where else. More

by Lady Di
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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May 17, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 15, 2023

Very responsive and efficient team. Everything was clear from the very beginning and there were no surprises along the way. More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alie Sesay
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May 17, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 11, 2023

Easy to set appointments, communicative, friendly and thorough. At every level and step, it feels like a team. More

by lfugaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cichetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, Robert Lacy, Arthur Hawkins, Mike Brown, Louis Cairo, Jeff Horebe, Charles Carmichael, Jacques (Jay) Nicaisse, Joe Gresh
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May 12, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 04, 2023

I love the personable realationship I get with the team. They are all knowledgeable and talk to u abt your repairs with respect and compassion. I feel comfortable when I take my car for service. Thank u P More

by roz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in the service dept. 5 stars
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May 04, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 02, 2023

Been dealing with this Pacifico dealership for many years and always satisfied. Friendly and professional More

by Ppitstop24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Golden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Report | Print
May 03, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 02, 2023

Courteous, knowledgeable staff. treated with patience and professionalism.would not hesitate to return for next vehicle. More

by Elantra
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Acia Gay III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2023 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 28, 2023

Had my car service at this location for a recall and could not get ahold of anyone at the dealership for hours when it was time to pick up my car. Was never notified that my original appointment had to More

by jssardin9
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Carmichael
Report | Print
May 01, 2023 -

Pacifico Hyundai responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

April 22, 2023

I bought a car here 10 years ago. .. Late May 2012 bought a 2013 Hyundai Sonata Limited. It was the best dealer experience I've had, with a decent price too. Now hoping to be a repea More

by marks_01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
(Sorry, it was a long time ago - I don't think they work there anymore.)
Report | Print
Apr 26, 2023 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 17, 2023

We were greeted when we walked in the door, and Michael was very helpful and patient through the entire process. More

by srollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Delia
Report | Print
Apr 20, 2023 -

Pacifico Hyundai responded

Thanks for taking the time to share your experience with Pacifico! We take pride in giving outstanding service to every customer, and we're overjoyed to receive your compliments and appreciation. We hope to see you here again, and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

April 16, 2023

Extremely customer centric, well organized and very good technical team are some of the good qualities of the Pacifico Hyundai More

by Sunil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Acia Gay III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ann Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamont Dean, Juan Pablo Landivar, Dylan Price, Robert Dow II
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Apr 20, 2023 -

Pacifico Hyundai responded

Thanks for taking the time to share your experience with Pacifico! We take pride in giving outstanding service to every customer, and we're overjoyed to receive your compliments and appreciation. We hope to see you here again, and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

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