Pacifico Ford - Service Center

I dropped my car off for state inspection. Joe Roletter was my service advisor. Joe was thorough in his explanation of what my car needed. This was a great experience. I find Pacifico Auto Group to be a was my service advisor. Joe was thorough in his explanation of what my car needed. This was a great experience. I find Pacifico Auto Group to be a trustworthy dealership. They always exceed my expectations. More

Great service experience. They went over my car with a fine tooth comb and corrected the concerns that I had. They fixed my car in a timely manner. I will continue to visit this service department and I w fine tooth comb and corrected the concerns that I had. They fixed my car in a timely manner. I will continue to visit this service department and I will recommend all my friends and family. More

i was ready to leave for the beach for the weekend and my check engine light came on.called service to see if they could take my vehicle right in.spoke to nancy on the phone. ive dealt with her in the past a check engine light came on.called service to see if they could take my vehicle right in.spoke to nancy on the phone. ive dealt with her in the past and she took my ar right in and had me out in 2 hours. service was greaqt. couldnt be happier. thanks! More

Dropped car off at 11:30am without advanced notice, Car was completed by 2:30pm. Needed new rotors and rear brakes, Caliper was stuck on Rear passenger side. Was able to save $165 by freeing rusted rotor was completed by 2:30pm. Needed new rotors and rear brakes, Caliper was stuck on Rear passenger side. Was able to save $165 by freeing rusted rotor. Shuttle picked us up from South Philly within the hour promised. Car was making horrible thumping sound and pulsating break pedal. Drive like new now. Thanks Pacifico. More

Joesph was very nice and helpful in my service (oil change) visit today. He was also very funny, which is a big surprise from the usual service workers that I have encountered at other places. He helpe change) visit today. He was also very funny, which is a big surprise from the usual service workers that I have encountered at other places. He helped me with other problems that I had as well as what steps to take in order to fix these problems. I hope that every time I come in for service visit that all of the people there are as nice as Joesph. Overall it as a grade A++ service all around. More

Every time I have had to get my car serviced Joe Roletter has been there waiting to greet me always with a smile and he's been very courteous. I had some issues with my brakes and rotors and I spoke with Tom has been there waiting to greet me always with a smile and he's been very courteous. I had some issues with my brakes and rotors and I spoke with Tom Flynn who also was very courteous. When I arrived to get the breaks done who was there to greet me but Joe. His customer service is awesome always. Thanks Joe More

EXCELLENT customer service: greeted me and checked-in my vehicle faster than I had expected and very informative on recommended service, alternatives, etc. Coffee was good, too. Also: glad they had NBC on vehicle faster than I had expected and very informative on recommended service, alternatives, etc. Coffee was good, too. Also: glad they had NBC on the TV in waiting area....instead of FOX! Actually, any station but FOX is acceptable. More

As with all my experiences at Pacifico todays was exceptional. From the moment of making appointment online to the actual service all involved performed there jobs outstandingly. It feels good to be exceptional. From the moment of making appointment online to the actual service all involved performed there jobs outstandingly. It feels good to be able to trust in the people doing a job you have no expertise in and feel like your not being taken advantage of. I know it is their motto and it can be a little cliche but it does feel like you're part of a family. Thanks guys!!!! More

Joe was very helpful. I brought my 2012 Ford Focus in for my first oil change. The service was preformed quickly and my car was returned to me clean. for my first oil change. The service was preformed quickly and my car was returned to me clean. More

I have been using this dealership for years and have always been treated with the best care and service. I would recommend this dealership for all your service needs! always been treated with the best care and service. I would recommend this dealership for all your service needs! More