Pacifico Ford - Service Center

Dropped car off at 11:30am without advanced notice, Car was completed by 2:30pm. Needed new rotors and rear brakes, Caliper was stuck on Rear passenger side. Was able to save $165 by freeing rusted rotor was completed by 2:30pm. Needed new rotors and rear brakes, Caliper was stuck on Rear passenger side. Was able to save $165 by freeing rusted rotor. Shuttle picked us up from South Philly within the hour promised. Car was making horrible thumping sound and pulsating break pedal. Drive like new now. Thanks Pacifico. More

Joesph was very nice and helpful in my service (oil change) visit today. He was also very funny, which is a big surprise from the usual service workers that I have encountered at other places. He helpe change) visit today. He was also very funny, which is a big surprise from the usual service workers that I have encountered at other places. He helped me with other problems that I had as well as what steps to take in order to fix these problems. I hope that every time I come in for service visit that all of the people there are as nice as Joesph. Overall it as a grade A++ service all around. More

Every time I have had to get my car serviced Joe Roletter has been there waiting to greet me always with a smile and he's been very courteous. I had some issues with my brakes and rotors and I spoke with Tom has been there waiting to greet me always with a smile and he's been very courteous. I had some issues with my brakes and rotors and I spoke with Tom Flynn who also was very courteous. When I arrived to get the breaks done who was there to greet me but Joe. His customer service is awesome always. Thanks Joe More

EXCELLENT customer service: greeted me and checked-in my vehicle faster than I had expected and very informative on recommended service, alternatives, etc. Coffee was good, too. Also: glad they had NBC on vehicle faster than I had expected and very informative on recommended service, alternatives, etc. Coffee was good, too. Also: glad they had NBC on the TV in waiting area....instead of FOX! Actually, any station but FOX is acceptable. More

As with all my experiences at Pacifico todays was exceptional. From the moment of making appointment online to the actual service all involved performed there jobs outstandingly. It feels good to be exceptional. From the moment of making appointment online to the actual service all involved performed there jobs outstandingly. It feels good to be able to trust in the people doing a job you have no expertise in and feel like your not being taken advantage of. I know it is their motto and it can be a little cliche but it does feel like you're part of a family. Thanks guys!!!! More

Joe was very helpful. I brought my 2012 Ford Focus in for my first oil change. The service was preformed quickly and my car was returned to me clean. for my first oil change. The service was preformed quickly and my car was returned to me clean. More

I have been using this dealership for years and have always been treated with the best care and service. I would recommend this dealership for all your service needs! always been treated with the best care and service. I would recommend this dealership for all your service needs! More

CAR WAS MAKING A NOISE...TRAVIS INFORMED ME NOT TO WORRY THAT THEY WOULD FIND OUT WHAT WAS WRONG.....I MENTIONED TO STEVE THAT I NEEDED CAR AT SPECIFIC TIME SO I COULD GO TO WORK.....MY CAR WAS FIXED AND I THAT THEY WOULD FIND OUT WHAT WAS WRONG.....I MENTIONED TO STEVE THAT I NEEDED CAR AT SPECIFIC TIME SO I COULD GO TO WORK.....MY CAR WAS FIXED AND I RECEIVED CAR IN ENOUGH TIME TO MAKE IT TO WORK I WAS VERY PLEASED WITH SERVICE AND VERY PLEASED WITH STEVE AND TRAVIS PROFESSIONALISM More

Always a great experience at this dealer. Joe really knows his stuff and is a great . Ooo f orward to coming back next time thankyou knows his stuff and is a great . Ooo f orward to coming back next time thankyou More

there are a couple things i liked most about pacifico. i was greeted with a smile. they checked my lights and battery in front of me. pointed out my license plate bulb was out.( i took care of it myself eas was greeted with a smile. they checked my lights and battery in front of me. pointed out my license plate bulb was out.( i took care of it myself easy to do). i was able to walk around and check out the cars without overly aggressive salesmen attacking at ever car i looked. had that experience before at other dealerships. before i knew it bob found me in the showroom and my car was done. i manage a electronics retail store and i always train my sales team to be personalable. pacifico does just that. i will be back. Giorgio More