Pacifico Ford - Service Center

Joe Roletter did not over promise,called everyday with updates, and went out of his way to get my company van on the road in time to service the electrical needs of our customers after the storm. Thank y updates, and went out of his way to get my company van on the road in time to service the electrical needs of our customers after the storm. Thank you Joe More

As always, this has been another successful and pleasant service trip. Bob is polite, informative, and thorough. It is always a pleasure working with Bob! service trip. Bob is polite, informative, and thorough. It is always a pleasure working with Bob! More

My experience with Pacifico Ford for my car service was perfect. Thomas Whitte was the service manager I dealt with and he was kind, understanding,patient and went over and beyond to get the job done. He a perfect. Thomas Whitte was the service manager I dealt with and he was kind, understanding,patient and went over and beyond to get the job done. He answered all my questions and was so helpful. If I need service in the future I will only want to deal with him. Thank you Thomas! More

i only ever work with nancy. she always greets me with a smile and gets my car done fast. as long as she works there ill keep bringing my car to pacifico. smile and gets my car done fast. as long as she works there ill keep bringing my car to pacifico. More

I had the pleasure of working with Mr. Thomas Whitte, Service Advisor at Pacifico Ford, in October, 2012. Thomas is conscientious, patient, explanative, friendly, knowledgeable, and he listens & underst Service Advisor at Pacifico Ford, in October, 2012. Thomas is conscientious, patient, explanative, friendly, knowledgeable, and he listens & understands. He provides options for work required. He has great customer interaction. His concern is that work on customers' vehicles is done properly, safely, done right the first time, and that the customer is completely satisfied. More

I found Mr Roletter very informative when answering questions regarding my car conerns. Very easy to talk to while being objective and curtious when talking about my concerns. It was a pleasure doing b questions regarding my car conerns. Very easy to talk to while being objective and curtious when talking about my concerns. It was a pleasure doing business with him. More

I went into the dealership for routine maintenance and was greeted immediately by Paul and Tom who were very professional and friendly. The mechanic inspected my vehicle and found a serious problem with m was greeted immediately by Paul and Tom who were very professional and friendly. The mechanic inspected my vehicle and found a serious problem with my cooling system. If this problem wasn’t found prior to me leaving for my vacation there’s a very good chance my car would have broken down. Paul called to notify me on what they had found, he was able to explain the problem and the repair that needed to be performed in terms that I could understand and recommended that the repair be performed immediately due to the nature of the problem and the likelihood of a breakdown. Thanks to the diligence of the employees at Pacifico Ford my vacation went off without a hitch for which I am very appreciative. More

Joe was extremely helpful. I have a 2011 Mustang and it requires special wiper blades. Joe told me right up front of the price instead of them just replacing the blades. It's that kinda thing that sticks w requires special wiper blades. Joe told me right up front of the price instead of them just replacing the blades. It's that kinda thing that sticks with me and gives me confidence in the dealership. More

I come to this facility regularly for routine maintenance. I have always had great service in a timely manner. If there was a "xxxx-up" in that visit, I was kept up to date with any changes requi maintenance. I have always had great service in a timely manner. If there was a "xxxx-up" in that visit, I was kept up to date with any changes required, and delays in completion without having to ask. I have always received a high quality of work, without any rework required. Travis and Steve have always met me with a friendly and professional demeanor. My overall experience at the Quick Lane (where I go for my routine maintenance) is very positive. I come here every time, it's quick and complete. As far as price, my vehicle is part of a fleet maintenance program, and thus I don't really have a comparison. I drive my own vehicle so little, that the cost for maintenance on it is negligible. More

Received a quote from Joe for replacement of Left Rear Lens Unit on my car and asked him to place the order. Within two days Joe phoned letting me know he received the part. I purchased my pre-owened vehi Lens Unit on my car and asked him to place the order. Within two days Joe phoned letting me know he received the part. I purchased my pre-owened vehicle from Pacifico just over a year ago and extremely satisfied with their customer service. The staff are professional and very experienced. I know a few persons who have purchased several vehicles from Pacifico. Their facilities are like an all-in-one. On their premises you will also find a body shop, service center, one-stop shop for auto repairs without appointments, auto museum, etc. More