Pacifico Ford - Service Center

Initially, I came to Pacifico Ford to have a diagnostic ran on my 2005 Ford Focus. At this time, I had no intentions of buying a new vehicle. While I was waiting for my services to be completed, I decided ran on my 2005 Ford Focus. At this time, I had no intentions of buying a new vehicle. While I was waiting for my services to be completed, I decided to browse some vehicles in the lot. Ziggy helped me get a good deal on a trade in for my already owned vehicle along with all the other possible incentives I qualified for. Ziggy also discussed and helped me to better understand leasing options for the vehicle I had chosen. I am completely satisfied with all services from Pacifico Ford. Thank you, Ziggy! More

Thanks for your excellent service. Everything was explained in detail and service was completed in a timely manner. Excellent job well done. Keep up the good work. explained in detail and service was completed in a timely manner. Excellent job well done. Keep up the good work. More

Everytime I come to this dealer everyone is friendly and helpful. The pricing could be a little chapter but for the service I receive it is worth a few extra bucks. They are up front with the pricing so you helpful. The pricing could be a little chapter but for the service I receive it is worth a few extra bucks. They are up front with the pricing so you know before you pay.got to love that. Thanks Pacifico and Joe Roletter. More

Earl Hill sold my late husband his last four cars. When it was time for me to get a new car I had no second thoughts to call Earl. My husband had told me so many great things about Earl. Respectful, atte it was time for me to get a new car I had no second thoughts to call Earl. My husband had told me so many great things about Earl. Respectful, attentive, and really wants you to be happy with the choice you make.. And now I know first what he really ment. The moment I walked in to Pacifio Ford I was treated wonderful and not just by Earl, from his co-workers as well. Earl asked me what I was looking to do with my old car and what was I thinking about doing about purchasing a new car. I told him what I can afford and he showed me cars that were in my price range. My overall experience with Pacifico Ford was wonderful. After a few hours going back and forth with Earl I drove off the lot in my new 2013 Ford Focus. Very happy and would/will recommend Pacific Ford to my friends and family. Sincerely, Rose Dunphy More

my father and i both had to bring our vehicles in for service. we were greeted by nancy. she checked our tires,lights and batteries. all my car needed was wiper blades and my father's car was ok. she had service. we were greeted by nancy. she checked our tires,lights and batteries. all my car needed was wiper blades and my father's car was ok. she had the mechanics work on the vehicles right away and had us both out of the dealer in approx an hour. great service and quick. very happy with pacifico. More

I am the owner of a 2013 GMC Terrain which I purchased in New Jersey Sept 2013. Being a resident of Pennsylvania, I needed to have my vehicle inspected in the state in which my vehicle is registered. I looke New Jersey Sept 2013. Being a resident of Pennsylvania, I needed to have my vehicle inspected in the state in which my vehicle is registered. I looked in the Yellow Pages and found Pacifico Ford 6701 Essington Ave, which I selected because of it's location (Close to where I work) This was my first encounter with Tom Whitte. He was very professional and courteous on the phone and was even more of a professional in person. He took care of my inspection and also a synthetic oil change. I was very happy with the service I received. I had to go out of town the end of the week for a family matter. I wanted to prep my Terrain for the road. I called the dealer where I purchased my vehicle. I was upset that they couldn't fit me in for service. I called Tom Whitte and left a message. He promptly returned my call and got my Terrain in for service the next morning. Not only did he take care of the oil change, he made reccomendations for NitroFill which I did get. He did an all points check and got me on my way in no time. I am now convinced that Tom is a true professional and friend. He is an asset to the Pacifico Ford Co.I am glad that I chose him for my auto needs. I will drop his name to my family and friends for their service needs. Thanks Tom for the service and for being a friend. I will use Pacifico for my auto service needs. Thanks again (Derick Palmer) More

I don't see the service advisor I had, his name was Thomas White, he was a gentleman who kept me advised to the service work I was having done and I could not have been any happier with his work and th Thomas White, he was a gentleman who kept me advised to the service work I was having done and I could not have been any happier with his work and that of the service dept.. More

My family gets all of our cars from here. We also take our cars to be serviced there. They are always fast and describe what needs to be done for the car. They are also very friendly. I have never had our cars to be serviced there. They are always fast and describe what needs to be done for the car. They are also very friendly. I have never had a bad experience. More

Joe Roletter provided outstanding customer service to my government agency's vehicle fleet. He ensured two recall fixes were performed on three Ford Focus vehicles during every visit. He also provided a f government agency's vehicle fleet. He ensured two recall fixes were performed on three Ford Focus vehicles during every visit. He also provided a free car wash coupon, which definitely came in handy later on. Thanks Joe! More

Friendly and curteious staff; since I purchased my 2010 Explorer from Pacifico I have never experience any problems or questionable work performed by their service staff. Explorer from Pacifico I have never experience any problems or questionable work performed by their service staff. More