Pacifico Ford - Service Center

My family has been dealing with Pacifico Ford for years now, and we have purchased all of our new cars from them, so we are familiar with their excellent service and professionalism. However, they took th now, and we have purchased all of our new cars from them, so we are familiar with their excellent service and professionalism. However, they took these great attributes and went to the next level with my last visit. My Ford Fusion needed extensive work done to the emissions system, and because of the high mileage, was past the terms of the warranty. These repairs were expensive, totaling over $800 out of pocket. The work done was second to none, and they repaired it in a timely fashion. This is where I thought this story ended, but I was wrong. A month later, I received a call from Bob Rauh, explaining that they had some leftover money from the end of the year that needed to be used. He distinctly remembered my situation, and decided, along with Terry Morrison, that I would be given a rebate to offset some of the cost for my repairs. Needless to say, I was shocked, and very much appreciative of the generosity. I will always be bringing my car to them for repairs, and will be sure to tell all of my friends and family who to see when they need a new car or car service! More

I worked with Nancy. She was very helpful and served me to the best of her ability. She got me what I needed and I was in and out in a flash. Highly recommended to everyone! to the best of her ability. She got me what I needed and I was in and out in a flash. Highly recommended to everyone! More

I have been a customer of Pacifico Ford for the last 4 I have been a customer of Pacifico Ford for the last 4 years. I have purchased new and used vehicles. Bob as handled my service needs in the best ma I have been a customer of Pacifico Ford for the last 4 years. I have purchased new and used vehicles. Bob as handled my service needs in the best matter possible. His price quotes and time of completion have always been correct. When I bring a car in for service he insures that the last service call was done without and problems. His knowledge of Emy vehicles makes service calls a good experience and without surprises More

The staff is very professional, friendly, helpful and answered all of my questions promptly and thoroughly. Each time i have come to the dealership for any type of service i have always been serviced in answered all of my questions promptly and thoroughly. Each time i have come to the dealership for any type of service i have always been serviced in a timely fashion. i have always exited the location promptly and feeling fully satisfied. Thankyou for inqiring. More

This dealer is the best and I love the customer service! I am soo happy I purchased a Ford vehicle and I plan on staying as well. I am soo happy I purchased a Ford vehicle and I plan on staying as well. More

I came to service department for the first time to get my car service at pacifico ford and lucky for me i ran in to Robert Rauh he made everything easy for me get me in and out. and gave me a free car wash. car service at pacifico ford and lucky for me i ran in to Robert Rauh he made everything easy for me get me in and out. and gave me a free car wash. thanks Bob. More

Initially, I came to Pacifico Ford to have a diagnostic ran on my 2005 Ford Focus. At this time, I had no intentions of buying a new vehicle. While I was waiting for my services to be completed, I decided ran on my 2005 Ford Focus. At this time, I had no intentions of buying a new vehicle. While I was waiting for my services to be completed, I decided to browse some vehicles in the lot. Ziggy helped me get a good deal on a trade in for my already owned vehicle along with all the other possible incentives I qualified for. Ziggy also discussed and helped me to better understand leasing options for the vehicle I had chosen. I am completely satisfied with all services from Pacifico Ford. Thank you, Ziggy! More

Thanks for your excellent service. Everything was explained in detail and service was completed in a timely manner. Excellent job well done. Keep up the good work. explained in detail and service was completed in a timely manner. Excellent job well done. Keep up the good work. More

Everytime I come to this dealer everyone is friendly and helpful. The pricing could be a little chapter but for the service I receive it is worth a few extra bucks. They are up front with the pricing so you helpful. The pricing could be a little chapter but for the service I receive it is worth a few extra bucks. They are up front with the pricing so you know before you pay.got to love that. Thanks Pacifico and Joe Roletter. More

Earl Hill sold my late husband his last four cars. When it was time for me to get a new car I had no second thoughts to call Earl. My husband had told me so many great things about Earl. Respectful, atte it was time for me to get a new car I had no second thoughts to call Earl. My husband had told me so many great things about Earl. Respectful, attentive, and really wants you to be happy with the choice you make.. And now I know first what he really ment. The moment I walked in to Pacifio Ford I was treated wonderful and not just by Earl, from his co-workers as well. Earl asked me what I was looking to do with my old car and what was I thinking about doing about purchasing a new car. I told him what I can afford and he showed me cars that were in my price range. My overall experience with Pacifico Ford was wonderful. After a few hours going back and forth with Earl I drove off the lot in my new 2013 Ford Focus. Very happy and would/will recommend Pacific Ford to my friends and family. Sincerely, Rose Dunphy More