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Pacifico Ford - Service Center

Philadelphia, PA

4.9
1,034 Reviews

1,034 Reviews of Pacifico Ford - Service Center

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November 22, 2013

Randy was very helpful and patience. He helped get me to the correct department and waited with me while my car was serviced. I even got a courtesy wash and a follow-up call. More

by brina52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Childress, Randy Childress
November 08, 2013

Worked with chanell great and courteous writer took care of mine and my wifes car wonderfully. Can not wait to return and see her again More

by gwplo3510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanell Lofton
November 08, 2013

Chanell was amazing. I was so surprised with her car knowledge. She took the time to explain what my vehicle needed and why. I am so glad that she is there.I finally found a dealership that I can trust. More

by vina1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanell
October 25, 2013

I came for state inspection and had the pleasure of dealing with Mr.Rauh. He explained to me politely and in a detailed manner of what was needed for my vehicle. Thanks, again, Bob! More

by Mossberg500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh
September 30, 2013

I would not purchase a vehicle other than a Ford because of the excellent quality of service I receive at Pacifico Ford. The employees are always courteous and do a thorough job when servicing my vehicle. More

by dawnsden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Knox
September 26, 2013

They are heartless-thieves. Customer Care package is a trap ....Do Not get it. They tried to get me to pay $500 for a $20 job. smh Chanell Lofton knows how to talk to relate to her costomers More

by vroma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry Morrison (svc mgt) Paul Rubbin
September 25, 2013

My salesman Neal Bauer is always available for questions, even though I purchased my car from him a few years ago. He is the most pleasant, helpful sales person I have ever dealt with. Thank you Mr. Bauer, I More

by joanneday303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 18, 2013

I have had wonderful experiences with service agent, Bob Rauh each and every time he has worked on my vehicle. He has not only taken care of the needs I specified directly with him, but has also gone the ex More

by Jazelle_Reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh, Bob Rauh
September 13, 2013

Gary Holmes was instrumental in buying back my husband's care. since he as Alzheimer. His s friendly caring attitude made this a smooth transaction. More

by Rozwebb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Holmes
September 10, 2013

Bob takes the time to know the customer, he doesn't just treat you like a number like other advisors. Always asks about the family and makes sure your vehicle is handled as if it was his own. He is t More

by 2013shelby500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rauh
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