Pacifico Ford - Service Center

Chanell Lofton provided excellent customer service. She was very friendly, polite, and informative regarding the service that I needed for my vehicle. Upon arrival she greeted me and provided prompt attent was very friendly, polite, and informative regarding the service that I needed for my vehicle. Upon arrival she greeted me and provided prompt attention. As I was waiting for my vehicle to be serviced, I noticed that Chanell provided the same quality of care to other customers who were coming to be serviced. I am pleased that I did not have to wait long for my car to be serviced. I was able to get to my other appointments in a timely manner without worry of being late. Once my car was serviced, Chanell was very considerate to inquire if I was pleased and wised me a great day and to drive safely. More

Employee was welcoming, nice, and accommodating. And as always, based on a couple of years with Pacifico, the work was done in a timely manner and what was requested was completed. The service experience always, based on a couple of years with Pacifico, the work was done in a timely manner and what was requested was completed. The service experience was great. More

I recently had my vehicle serviced with Bob Ruah. As usual, he performed excellent work on my car and I received an excellent rate as well. I am relieved and overjoyed to have someone as industrious and usual, he performed excellent work on my car and I received an excellent rate as well. I am relieved and overjoyed to have someone as industrious and friendly as Bob to assist me each and every time I visit. He makes each trip pleasurable and has been such a blessing to me! More

I have visited Pacifico Ford several times within the past 4 months - first for a state inspection, then for various repairs, followed by an oil change. In every instance, the service performed was done past 4 months - first for a state inspection, then for various repairs, followed by an oil change. In every instance, the service performed was done well and in a timely manner - I am thankful to Bob Rauh for keeping my car on the road for the many things I have needed it for this fall. Bob is a friendly, competent member of the Pacifico team; I would recommend him (and Pacifico) to anyone in need of vehicle service. More

Randy was very helpful and patience. He helped get me to the correct department and waited with me while my car was serviced. I even got a courtesy wash and a follow-up call. the correct department and waited with me while my car was serviced. I even got a courtesy wash and a follow-up call. More

Worked with chanell great and courteous writer took care of mine and my wifes car wonderfully. Can not wait to return and see her again of mine and my wifes car wonderfully. Can not wait to return and see her again More

Chanell was amazing. I was so surprised with her car knowledge. She took the time to explain what my vehicle needed and why. I am so glad that she is there.I finally found a dealership that I can trust. knowledge. She took the time to explain what my vehicle needed and why. I am so glad that she is there.I finally found a dealership that I can trust. Thank you Chanell for making my experience a pleasant one. More

I came for state inspection and had the pleasure of dealing with Mr.Rauh. He explained to me politely and in a detailed manner of what was needed for my vehicle. Thanks, again, Bob! dealing with Mr.Rauh. He explained to me politely and in a detailed manner of what was needed for my vehicle. Thanks, again, Bob! More

I would not purchase a vehicle other than a Ford because of the excellent quality of service I receive at Pacifico Ford. The employees are always courteous and do a thorough job when servicing my vehicle. of the excellent quality of service I receive at Pacifico Ford. The employees are always courteous and do a thorough job when servicing my vehicle. More

They are heartless-thieves. Customer Care package is a trap ....Do Not get it. They tried to get me to pay $500 for a $20 job. smh Chanell Lofton knows how to talk to relate to her costomers trap ....Do Not get it. They tried to get me to pay $500 for a $20 job. smh Chanell Lofton knows how to talk to relate to her costomers More