Pacifico Ford - Service Center

Paul is a very personable and clearly puts his efforts into ensuring high quality service in the shortest time possible. He took care of me the moment I drove into the shop till when I drove off the lot. into ensuring high quality service in the shortest time possible. He took care of me the moment I drove into the shop till when I drove off the lot. He addressed all my issues and concerns. Thanks again Paul. More

I had a great service experience here yesterday. I had an appointment to get a new tire due to damage to it. Chanell Lofton was very friendly & helpful from the time I got out of the car to the time the an appointment to get a new tire due to damage to it. Chanell Lofton was very friendly & helpful from the time I got out of the car to the time the job was complete. Also wanted to say the I did not have to wait a long time for the job to be completed. More

I was visiting from out of town and got a flat tire. Nancy helped me get my tire fixed and was very welcoming and helpful. If I am ever in town again and have car troubles I will bring my car to Pacific Nancy helped me get my tire fixed and was very welcoming and helpful. If I am ever in town again and have car troubles I will bring my car to Pacifico! Thanks Nancy! More

I ordinarily visit Pacifico Ford for routine maintenance on my vehicle. However, I recently had a flat tire and had to purchase a new one. I always see Bob Rauh when I visit Ford because he takes great care on my vehicle. However, I recently had a flat tire and had to purchase a new one. I always see Bob Rauh when I visit Ford because he takes great care of my car and is so kind. As usual, he provided me with excellent service by giving me quotes for a new tire, a solid recommendation, and taking care of the repair as well. Bob Rauh is a wonderful employee and it is because of him that I have peace of mind when it comes to maintaining the quality and care of my vehicle! Although I did not purchase my car from Pacifico Ford, I will be sure to make all future purchases from this location because of the quality service I have received from Bob. More

It's amazing how Chanell handles herself when some people are just plan rude. Every time I come in for service she always greet people promptly and always have a friendly smile. Keep up the great serv people are just plan rude. Every time I come in for service she always greet people promptly and always have a friendly smile. Keep up the great service Chanell. More

Was informed by Ford via a letter that an upgrade was required to the radio in my recently purchased vehicle. Called the Pacific Ford service center and was given an immediate, convenient date and time a required to the radio in my recently purchased vehicle. Called the Pacific Ford service center and was given an immediate, convenient date and time appointment. Arrived at the service center on the scheduled date at the appointed time and the fix was completed to my total satisfaction. Kudos to the friendly, professional, efficient, engaging, and skilled work force. More

Chanell Lofton provided excellent customer service. She was very friendly, polite, and informative regarding the service that I needed for my vehicle. Upon arrival she greeted me and provided prompt attent was very friendly, polite, and informative regarding the service that I needed for my vehicle. Upon arrival she greeted me and provided prompt attention. As I was waiting for my vehicle to be serviced, I noticed that Chanell provided the same quality of care to other customers who were coming to be serviced. I am pleased that I did not have to wait long for my car to be serviced. I was able to get to my other appointments in a timely manner without worry of being late. Once my car was serviced, Chanell was very considerate to inquire if I was pleased and wised me a great day and to drive safely. More

Employee was welcoming, nice, and accommodating. And as always, based on a couple of years with Pacifico, the work was done in a timely manner and what was requested was completed. The service experience always, based on a couple of years with Pacifico, the work was done in a timely manner and what was requested was completed. The service experience was great. More

I recently had my vehicle serviced with Bob Ruah. As usual, he performed excellent work on my car and I received an excellent rate as well. I am relieved and overjoyed to have someone as industrious and usual, he performed excellent work on my car and I received an excellent rate as well. I am relieved and overjoyed to have someone as industrious and friendly as Bob to assist me each and every time I visit. He makes each trip pleasurable and has been such a blessing to me! More

I have visited Pacifico Ford several times within the past 4 months - first for a state inspection, then for various repairs, followed by an oil change. In every instance, the service performed was done past 4 months - first for a state inspection, then for various repairs, followed by an oil change. In every instance, the service performed was done well and in a timely manner - I am thankful to Bob Rauh for keeping my car on the road for the many things I have needed it for this fall. Bob is a friendly, competent member of the Pacifico team; I would recommend him (and Pacifico) to anyone in need of vehicle service. More