Pacifico Ford - Service Center

Excellent Service Bob Rauh is an excellent service manager. He is always very helpful and knowledgeable about my mustang and her service needs. I recommend Pacifco an Bob Rauh is an excellent service manager. He is always very helpful and knowledgeable about my mustang and her service needs. I recommend Pacifco and Bob to everyone!! More

excellent service as always I always purchase and service my vehicles at Pacifico. The staff there is great. Very helpful, friendly, and knowledgeable. I took my vehicle in today I always purchase and service my vehicles at Pacifico. The staff there is great. Very helpful, friendly, and knowledgeable. I took my vehicle in today for a routine oil change and maintenance service. the only issue I had was when I had called to schedule the appointment. The woman who answered the phone had answered the phone while eating and you could clearly hear her chomping away. When I told her I wanted to make an oil change appointment for my vehicle she said "didn't I just make an appointment for you?" Now this was the first time I had called so I told her no. She then told me she had nothing available until Saturday, I was calling on Tuesday, while she continued to chomp away on whatever she was eating in my ear I hung up the phone. Nancy is my regular service advisor and I am always completely satisfied with her so I just contacted her and asked when she could fit me on for an oil change and she had no problem at all putting me in for the day I had requested. The work was done quickly and efficiently, Nancy is always polite and courteous to me. I will never go anywhere besides Pacifico and Nancy is the best. More

Andres Rock!!! He was very pleasant and honest with me. I did wait for a little while but he did come out to keep me updated which was great. Keep up the good work a He was very pleasant and honest with me. I did wait for a little while but he did come out to keep me updated which was great. Keep up the good work and if I ever need service again I will ask for Andres More

Service review Thomas has extensive knowledge of automobiles and what it entails to repair them. The customer service was excellent and the quality of work was impr Thomas has extensive knowledge of automobiles and what it entails to repair them. The customer service was excellent and the quality of work was impressive. Tom took the time to explain everything that was being done to my vehicle and was able to make the experience less daunting. I would recommend Tom and Pacifico Ford to everyone. More

Great service Bob Rauh is the best, always honest and sincere. I trust him and Pacifico Ford. Appointments are easy to schedule. Thanks Pacifico Ford you guys are Bob Rauh is the best, always honest and sincere. I trust him and Pacifico Ford. Appointments are easy to schedule. Thanks Pacifico Ford you guys are the best More

Customer I bought my Focus from Pacifico back in September, 2013. Every time I come in for service Bob takes great care of me. Bob is very friendly and knowl I bought my Focus from Pacifico back in September, 2013. Every time I come in for service Bob takes great care of me. Bob is very friendly and knowledgeable about my scheduled maintenance. When I call to schedule service, Holly always answers and is super friendly, professional and always makes my appointment convenient for me. Overall, the service, courtesy and professionalism I receive at Pacifico Ford is exceptional. More

great service I have to say dealing with tom fogleboch was a pleasure i would recomend him and the guys in the shop to all my friends . I have to say dealing with tom fogleboch was a pleasure i would recomend him and the guys in the shop to all my friends . More

Customer Service at its finest After a year of service the perks of being a Pacifico Ford customer continues. Randy continues to update me about my car and things I can do to keep i After a year of service the perks of being a Pacifico Ford customer continues. Randy continues to update me about my car and things I can do to keep it in top shape. Randy is always readily to assist me when I need help and when he can't help he directs me to the correct person. I give Randy and the dealership an A for the high fidelity of customer service I receive regardless .if it's an scheduled maintenance or a pop in visit. More

Best experience at a dealership Holly made me think differently about getting my car serviced at a dealership that I didn't buy my car from. Had problems with my ford edge and other Holly made me think differently about getting my car serviced at a dealership that I didn't buy my car from. Had problems with my ford edge and other dealers couldn't fix and she explained what the problem could be and she was correct and no longer have that problem anymore. She made my experience convient to me and was friendly that I trusted my edge was in good hands and finally problem was solved . More