1,034 Reviews of Pacifico Ford - Service Center
Service review I had a great experience at Pacifico and it was because of the exceptional customer service of Tom Fogleboch. His pleasant demeanor and knowledge of I had a great experience at Pacifico and it was because of the exceptional customer service of Tom Fogleboch. His pleasant demeanor and knowledge of vehicles put my mind at ease when understanding the work being done to my vehicle. His level of professionalism was top notch and would recommend Pacifico and Tom to others. More
Satisfying Service I called in on Monday (September 8th,2014) and spoke with a nice young lady, I can not remember her name and she was able to give me an appointment wi I called in on Monday (September 8th,2014) and spoke with a nice young lady, I can not remember her name and she was able to give me an appointment with Andres Moore two hours later. I got there a hour early, got my breaks and roarers done and was on my way. All the staff there were very polite. Overall I enjoyed my experience with Andres and will continue to go to him if anything shall happen to my car. More
very good friendly service I needed to get my car inspected. it was due last month and I forgot I needed to get the car the car inspected. I called Nancy as I worked with her in I needed to get my car inspected. it was due last month and I forgot I needed to get the car the car inspected. I called Nancy as I worked with her in the past andshe said for me to bring the car right down, that I just might have a bit longer than normal wait time. it only took 2 hours and they were jammed packed. I was very happy Nancy and pacific were able to service my vehicle on such short notice More
Wondeful service They got me in and out with no problem. When i left my car was running like new. I told my husband about how nice i was treated and he said he might e They got me in and out with no problem. When i left my car was running like new. I told my husband about how nice i was treated and he said he might even bring his car in for a tune-up. More
Pleasant Experience Brought my focus in for regular maintenance. Bob Rauh is my service advisor. As always it was a pleasant experience, Bob is very knowelegable. My vehi Brought my focus in for regular maintenance. Bob Rauh is my service advisor. As always it was a pleasant experience, Bob is very knowelegable. My vehicle was ready in no time at all. I didn't even have time to finish my preztel. Thanks Bob. More
great service had a great experiance at pacifico ford, holly is awesome and was very through in explaining service.. thanks . terry was very helpful as was all the had a great experiance at pacifico ford, holly is awesome and was very through in explaining service.. thanks . terry was very helpful as was all the advisors were pleasent. More
Excellent Service Bob Rauh is an excellent service manager. He is always very helpful and knowledgeable about my mustang and her service needs. I recommend Pacifco an Bob Rauh is an excellent service manager. He is always very helpful and knowledgeable about my mustang and her service needs. I recommend Pacifco and Bob to everyone!! More
excellent service as always I always purchase and service my vehicles at Pacifico. The staff there is great. Very helpful, friendly, and knowledgeable. I took my vehicle in today I always purchase and service my vehicles at Pacifico. The staff there is great. Very helpful, friendly, and knowledgeable. I took my vehicle in today for a routine oil change and maintenance service. the only issue I had was when I had called to schedule the appointment. The woman who answered the phone had answered the phone while eating and you could clearly hear her chomping away. When I told her I wanted to make an oil change appointment for my vehicle she said "didn't I just make an appointment for you?" Now this was the first time I had called so I told her no. She then told me she had nothing available until Saturday, I was calling on Tuesday, while she continued to chomp away on whatever she was eating in my ear I hung up the phone. Nancy is my regular service advisor and I am always completely satisfied with her so I just contacted her and asked when she could fit me on for an oil change and she had no problem at all putting me in for the day I had requested. The work was done quickly and efficiently, Nancy is always polite and courteous to me. I will never go anywhere besides Pacifico and Nancy is the best. More
"Customer service oriented" I recently brought my Ford Explorer into the service dept. I was quite apprehensive before my visit because I did not buy an extended warranty. Andre I recently brought my Ford Explorer into the service dept. I was quite apprehensive before my visit because I did not buy an extended warranty. Andre explained my options up front and explained that he would get back to me as soon as his team found the problem. It did take some time but he kept me updated and calm while still remaining professional. As someone coming from customer service, I can recognize & appreciate that. I would definitely recommend asking for him & would bring my car back here if necessary. More
Andres Rock!!! He was very pleasant and honest with me. I did wait for a little while but he did come out to keep me updated which was great. Keep up the good work a He was very pleasant and honest with me. I did wait for a little while but he did come out to keep me updated which was great. Keep up the good work and if I ever need service again I will ask for Andres More