Pacifico Ford - Service Center

First oil change My sales person, Rich Sadowski is always so prompt in getting back to me. He's a great salesperson and even helped me to get a service appt when the My sales person, Rich Sadowski is always so prompt in getting back to me. He's a great salesperson and even helped me to get a service appt when the lady who usually does this had gone home for the day. The service people were very friendly, especially Holly and Terry Morrison. Their customer service skills are excellent. What a warm and friendly place to have my car serviced! More

Great experience Took my car in for an oil change and spare key. Bob Rauh was very friendly and helpful in assisting me with these services. I was in and out in no tim Took my car in for an oil change and spare key. Bob Rauh was very friendly and helpful in assisting me with these services. I was in and out in no time. Thanks, bob! More

First Class Service! I brought my classic 1998 Ford Mustang in for a coolant leak on top of the engine. Technician genius, Bob Faccenda recognized the problem as intake ga I brought my classic 1998 Ford Mustang in for a coolant leak on top of the engine. Technician genius, Bob Faccenda recognized the problem as intake gasket failure and fixed everything in one day, on schedule. He even cleaned the dirt, coolant and oil that had accumulated on the top of the engine from the leak. Nancy Pecillo and Bob Faccenda are the best! More

Inspection Excellent service!! Everything was wonderful you should be honored to have Mr.Moore as an employee. He was very professional while still being friendl Excellent service!! Everything was wonderful you should be honored to have Mr.Moore as an employee. He was very professional while still being friendly and personable!! More

Difficult schedule for a recall notice Holly did a great job helping me get my Ford Escape in for a recall repair that I was notified of last May. As a dental student at Penn, I have little Holly did a great job helping me get my Ford Escape in for a recall repair that I was notified of last May. As a dental student at Penn, I have little time to get down to the dealership during hours. Holly helped me by ordering the necessary parts in advance so my Dad could bring the car in during his recent visit and get it taken care of in just one morning appointment. More

My awesome experience!! My visit today was perfect. The gentleman was finish with solving my issue so fast I barely had time to finish my lunch and I was able to complete the My visit today was perfect. The gentleman was finish with solving my issue so fast I barely had time to finish my lunch and I was able to complete the rest of my errands before traffic jam. He was very polite, well spoken, and concerned about any other issues that the service department could fix. I would refer this service department to anyone even if they don't own a Ford and I will tell them to ask for Andreas Moore. More

great experience ! i brought my car in for service. i was greeted in the service lane. i got a free alignment check which turned out i didnt need one and got my inspecti i brought my car in for service. i was greeted in the service lane. i got a free alignment check which turned out i didnt need one and got my inspection done. i was out in a little over an hour and felt like the service was great! More

Excellent Customer Service The Service Department and staff are excellent. In the unlikely event that something does not go quite as it should, they will make it right. Frien The Service Department and staff are excellent. In the unlikely event that something does not go quite as it should, they will make it right. Friendly, courteous, and respectful. More

Oil Change / Tires I'd like to thank Andrew Knox for providing me with excellent service. I needed an oil change and they noticed that my tires had a few nails in it and I'd like to thank Andrew Knox for providing me with excellent service. I needed an oil change and they noticed that my tires had a few nails in it and began to rot. They sealed the tires and had a list of suggested tires ready for me at the end of oil change. I love that I am not pressured into buying and am made into a informed consumer. I know I will be back for tires in a few weeks because I trust them unlike other mechanics. Thank You More