1,038 Reviews of Pacifico Ford - Service Center
Always excellent service with a smile! I've worked with Holly the last two times I had my car serviced. Each time she is thorough and goes above and beyond to make sure I get everything I n I've worked with Holly the last two times I had my car serviced. Each time she is thorough and goes above and beyond to make sure I get everything I need quickly and efficiently. She always takes her time to explain what needs to be done and works to keep me in my budget. Thanks so much Holly! More
Pleasant This will have been the 2nd time dealing with Andrew, very friendly and professional....He appears to enjoy his work environment and it comes through This will have been the 2nd time dealing with Andrew, very friendly and professional....He appears to enjoy his work environment and it comes through when dealing with him. More
LOVEEEEEEEEE this service dept The ENTIRE staff of the service dept at Pacifico Ford is AWESOME. But Hilly McCaffrey TRULY STANDS OUT. She is friendly and has a GENUINE concern fo The ENTIRE staff of the service dept at Pacifico Ford is AWESOME. But Hilly McCaffrey TRULY STANDS OUT. She is friendly and has a GENUINE concern for all customers. In the year that I've had my car and used their service center, Holly has been nothing shy of considerate, accommodating and honest. Her team members show extra care and love to my 2012 Chevy Cruz I purchased there almost a year ago. I would recommend anyone to use this center. More
None better I only use Fast Lane or Pacifico Service. They are the best. Prices are competitive and the staff is friendly and very professional. This is the 3r I only use Fast Lane or Pacifico Service. They are the best. Prices are competitive and the staff is friendly and very professional. This is the 3rd car I have purchased from Pacifico and one of the reasons I keep returning to this dealer is because of the great service department (both Fast Lane and the regular service). Although I usually use Fast Lane for basic service, this visit was a little more complicated. Bob Rauh called to let me know the progress of the repair and answered all my questions in language that I could understand. More
Glad construction is overl Found the dealership much more available with renovations done. Everyone was more than helpful and many thanks to the driver who took me home when re Found the dealership much more available with renovations done. Everyone was more than helpful and many thanks to the driver who took me home when repairs where added to original one. We have been coming to Pacifico Ford for quite a few years and hope to be many more. More
Great customer service I was very satisfied with how friendly the workers were and how well the explained things to me. I came in for a oil change but I honestly don't know I was very satisfied with how friendly the workers were and how well the explained things to me. I came in for a oil change but I honestly don't know much about cars. I also like how well the facility was kept up. More
Fast repair time for recall repair I have known Bob for 7 years. He has been my service advisor since I purchased my first car from Pacifico in 2008. I brought my 2008 Ford Crown Vict I have known Bob for 7 years. He has been my service advisor since I purchased my first car from Pacifico in 2008. I brought my 2008 Ford Crown Victoria in today for service due to a recall on parts in the upper portion of the steering shaft. I got there just before 4 PM. The replacement parts were ready and waiting as promised and Bob had my car finished in about an hour, which was way under his initial estimate of 2-3 hours! Bob handles servicing for all of my vehicles and is always pleasant and patient when answering questions and is always diligent on following up with any concerns I might have. More
Service I would like to thank Mr.Moore for the excellent service, He gets u in and out and he always greets you with a smile. ...I tell all my friends and fam I would like to thank Mr.Moore for the excellent service, He gets u in and out and he always greets you with a smile. ...I tell all my friends and family when they go to pacifico ford ask for Mr.Moore ....him and his team are very thorough and I would like to say job well done.. More
Pacifico Ford, Good Customer Service All Around My car broke down in Philly while in town to attend a family funeral. Pacifico Ford had decent reviews and so I had my car towed there. I knew it was My car broke down in Philly while in town to attend a family funeral. Pacifico Ford had decent reviews and so I had my car towed there. I knew it was going to be an expensive repair (spark plug blew out of the head, stripping the threads). Holly McCaffrey, the Assistant Service Manager was understanding of my situation, quoted a fair price knowing my dilemma, and got the dealership shuttle van to drop me back off for the service and pick me up when it was over. My car was ready when I arrived. Pacifico Ford was able to do the job in under 3 hours and had most of the parts in their inventory. The repair seems to be done right. In all, they were able to remove a lot of stress on an already stressful day. More
Best service I knew she I spoke to Ashley for my appt and tom got my car right in and out only 35 minutes to repair my tires thanks guys I knew she I spoke to Ashley for my appt and tom got my car right in and out only 35 minutes to repair my tires thanks guys More