Pacifico Ford - Service Center

I definitely will return James was very helpful and knowledgeable of what I was trying to get serviced on my truck.He attended to all customers in the lobby in a timely manner James was very helpful and knowledgeable of what I was trying to get serviced on my truck.He attended to all customers in the lobby in a timely manner,everyone seem to be very pleased and left with a smile.I will continue to return for service as well as highly recommend others go there for service.GREAT JOB PACIFICO More

Excellent Customer Service! This was my 1st time ever dealing with a dealership so I was a little apprehensive about trying it out but when I got there I was greeted with warm sm This was my 1st time ever dealing with a dealership so I was a little apprehensive about trying it out but when I got there I was greeted with warm smiles and extream friendliness. The service manager Mr.Steve & the service writer Mr. James treated me extremely well they were both very friendly and honest. I greatly appreciated their professionalism. I will always come back to the quick lane. More

Thank You I was so Happy Holly was so nice and help me out for all that was needed for my car!!! It was done sooner then I thought !!!! I was so Happy Holly was so nice and help me out for all that was needed for my car!!! It was done sooner then I thought !!!! More

Annual Inspection-turned Registration Dash I came in for a run of the mill inspection. It was my first time having to go through this process, as this is my first car. So I didn't know I would I came in for a run of the mill inspection. It was my first time having to go through this process, as this is my first car. So I didn't know I would need certain documents to complete the inspection. Nancy helped me figure out what I needed and helped me get everything in time. She even had them start my oil change while we found everything. She tracked down my info and helped renew my registration with a smile. Definitely went above and beyond for me. I really appreciated that! More

Excellent In the time frame between 2011 and 2013 I have purchased a new 2011 Escape and 2013 Escape. I have always found the service excellent that I also now In the time frame between 2011 and 2013 I have purchased a new 2011 Escape and 2013 Escape. I have always found the service excellent that I also now have Pacifico service my 2003 F-150 also. Warranty up on the 2013 Escape on Feb 2016 and probably will trade it for a new vehicle 2016. Please expres my thanks to Andrew and Nancy. More

Always excellent service with a smile! I've worked with Holly the last two times I had my car serviced. Each time she is thorough and goes above and beyond to make sure I get everything I n I've worked with Holly the last two times I had my car serviced. Each time she is thorough and goes above and beyond to make sure I get everything I need quickly and efficiently. She always takes her time to explain what needs to be done and works to keep me in my budget. Thanks so much Holly! More

Pleasant This will have been the 2nd time dealing with Andrew, very friendly and professional....He appears to enjoy his work environment and it comes through This will have been the 2nd time dealing with Andrew, very friendly and professional....He appears to enjoy his work environment and it comes through when dealing with him. More

LOVEEEEEEEEE this service dept The ENTIRE staff of the service dept at Pacifico Ford is AWESOME. But Hilly McCaffrey TRULY STANDS OUT. She is friendly and has a GENUINE concern fo The ENTIRE staff of the service dept at Pacifico Ford is AWESOME. But Hilly McCaffrey TRULY STANDS OUT. She is friendly and has a GENUINE concern for all customers. In the year that I've had my car and used their service center, Holly has been nothing shy of considerate, accommodating and honest. Her team members show extra care and love to my 2012 Chevy Cruz I purchased there almost a year ago. I would recommend anyone to use this center. More

None better I only use Fast Lane or Pacifico Service. They are the best. Prices are competitive and the staff is friendly and very professional. This is the 3r I only use Fast Lane or Pacifico Service. They are the best. Prices are competitive and the staff is friendly and very professional. This is the 3rd car I have purchased from Pacifico and one of the reasons I keep returning to this dealer is because of the great service department (both Fast Lane and the regular service). Although I usually use Fast Lane for basic service, this visit was a little more complicated. Bob Rauh called to let me know the progress of the repair and answered all my questions in language that I could understand. More