1,038 Reviews of Pacifico Ford - Service Center
Great job by a hardworking team! I brought my daughter's 1998 Ford Mustang in for repair of the gearshift indicator strip that had come apart after years of service. The indicator was I brought my daughter's 1998 Ford Mustang in for repair of the gearshift indicator strip that had come apart after years of service. The indicator was replaced and the lamp which illuminates gear shift position in the dark was also replaced. Thanks again to the Pacifico Team for a job well done. I endorse, without reservation, the Pacifico dealership for minor and major vehicle maintenance and repair. More
2004 Ford Explorer The staff, especially Andreas Moore and Terry Morrison, were extremely accommodating and excellent to deal with. My vehicle was worked on with quality The staff, especially Andreas Moore and Terry Morrison, were extremely accommodating and excellent to deal with. My vehicle was worked on with quality and care! More
Outstanding Prompt, friendly customer service and Comfortable environment. Andreas Moore is the best! I'm always at ease when he's taking care of my vehicle. I kn Prompt, friendly customer service and Comfortable environment. Andreas Moore is the best! I'm always at ease when he's taking care of my vehicle. I know "she's" in good hands. Hes very knowledgeable on everything FORD.. Got me in and out in no time.. without an appointment. Couldn't be more satisfied. Glad he's apart of the Pacifico family.. More
gmccollam Happy with the service. however, the next service visit sticker does not reflect the Ford Manual interval. The manual states approx. 10,000 miles or Happy with the service. however, the next service visit sticker does not reflect the Ford Manual interval. The manual states approx. 10,000 miles or 1 year which ever comes 1st, but the sticker affix to the windshield shows the very old standard of 3,000 miles or 3 months. It was like that last time as well. More
I definitely will return James was very helpful and knowledgeable of what I was trying to get serviced on my truck.He attended to all customers in the lobby in a timely manner James was very helpful and knowledgeable of what I was trying to get serviced on my truck.He attended to all customers in the lobby in a timely manner,everyone seem to be very pleased and left with a smile.I will continue to return for service as well as highly recommend others go there for service.GREAT JOB PACIFICO More
Great They were both helpful and knowledgeable on my car. Wouldn't take it anywhere else. Had my car in and out in a timely fashion. They were both helpful and knowledgeable on my car. Wouldn't take it anywhere else. Had my car in and out in a timely fashion. More
Excellent Customer Service! This was my 1st time ever dealing with a dealership so I was a little apprehensive about trying it out but when I got there I was greeted with warm sm This was my 1st time ever dealing with a dealership so I was a little apprehensive about trying it out but when I got there I was greeted with warm smiles and extream friendliness. The service manager Mr.Steve & the service writer Mr. James treated me extremely well they were both very friendly and honest. I greatly appreciated their professionalism. I will always come back to the quick lane. More
Thank You I was so Happy Holly was so nice and help me out for all that was needed for my car!!! It was done sooner then I thought !!!! I was so Happy Holly was so nice and help me out for all that was needed for my car!!! It was done sooner then I thought !!!! More
Annual Inspection-turned Registration Dash I came in for a run of the mill inspection. It was my first time having to go through this process, as this is my first car. So I didn't know I would I came in for a run of the mill inspection. It was my first time having to go through this process, as this is my first car. So I didn't know I would need certain documents to complete the inspection. Nancy helped me figure out what I needed and helped me get everything in time. She even had them start my oil change while we found everything. She tracked down my info and helped renew my registration with a smile. Definitely went above and beyond for me. I really appreciated that! More
Excellent In the time frame between 2011 and 2013 I have purchased a new 2011 Escape and 2013 Escape. I have always found the service excellent that I also now In the time frame between 2011 and 2013 I have purchased a new 2011 Escape and 2013 Escape. I have always found the service excellent that I also now have Pacifico service my 2003 F-150 also. Warranty up on the 2013 Escape on Feb 2016 and probably will trade it for a new vehicle 2016. Please expres my thanks to Andrew and Nancy. More