Pacifico Ford - Service Center

My visit on April 7,2015 Had to bring my car in for a recall service my time there wasn't long I was informed of another recall that was fixed as well..... Pacifico Ford is gr Had to bring my car in for a recall service my time there wasn't long I was informed of another recall that was fixed as well..... Pacifico Ford is great!!! More

Tire Replacement I waited a reasonable amount of time for the job to be completed. This was very important to me as I had to go to work. I waited a reasonable amount of time for the job to be completed. This was very important to me as I had to go to work. More

Problem not solved Truck has 290 mi on it.There is a 3 second delay shifting into drive. Ford says they can't fix it because they allow 5 seconds. There is traffic in fr Truck has 290 mi on it.There is a 3 second delay shifting into drive. Ford says they can't fix it because they allow 5 seconds. There is traffic in front of my house. When I pull out the driveway I don't have the luxury to wait 3-5 seconds for my NEW truck to shift into drive. I am a sitting duck. Very disappointed More

Great experience, Highly recommend Great overall experience, great customer service from James and his crew !!!! The guys at this shop are professional and very knowledgeable...Your car Great overall experience, great customer service from James and his crew !!!! The guys at this shop are professional and very knowledgeable...Your car is in good hands with them ???? More

Service Visit 4/6/15 I am a 15 year Pacifico Ford customer. Your sales and service teams are very warm, friendly and knowledgeable about the product. I have no problems t I am a 15 year Pacifico Ford customer. Your sales and service teams are very warm, friendly and knowledgeable about the product. I have no problems telling people about your organization. I enjoy doing business with this dealership and look forward to continuing our partnership. More

Part recall Best experience ever!! My rear axle blew out on Friday. Monday morning i i i towed my van in at 10am. Andre took care of everything. I was expecting c Best experience ever!! My rear axle blew out on Friday. Monday morning i i i towed my van in at 10am. Andre took care of everything. I was expecting chaos knowing how car dealerships are but this kid was awesome. He had me in and out in a matter of minutes. He told me my car would take 2 days which was fine considering I know how long these things take. Surprisingly I recieved a call from him at 5pm that same day telling me it was ready to be picked up. When I got there my car was pulled out in minutes. Very friendly environment. I would recommend this place to anybody! Great job!!! And it drives great! I am very pleased! More

oil change, bulb out excellent friendly quick service.Was able to get an appointment quickly and they were finished with my car sooner than I expected. From the minute I excellent friendly quick service.Was able to get an appointment quickly and they were finished with my car sooner than I expected. From the minute I walked in to the dealership and left everyone was super helpful. More

Good experience very good experience there and good service and good kindness. Next time I will also go there. I think it is a very good place to make your car runn very good experience there and good service and good kindness. Next time I will also go there. I think it is a very good place to make your car running very well. More

Service visit Arrived at 9:40 am for inspection was on the road by 11:15. Area for waiting was warm and comfortable. Everyone was friendly and polite. Completely Arrived at 9:40 am for inspection was on the road by 11:15. Area for waiting was warm and comfortable. Everyone was friendly and polite. Completely satisfied! More