1,034 Reviews of Pacifico Ford - Service Center
Spectacular Service I had my previous vehicle serviced with Bob Rauh for nearly the past 2 years. He has been absolutely wonderful! Because of his diligence and attention I had my previous vehicle serviced with Bob Rauh for nearly the past 2 years. He has been absolutely wonderful! Because of his diligence and attention to detail I decided to purchase my newest vehicle from Pacifico Ford. I took the vehicle directly to Bob for the initial repairs. He completed a thorough inspection in a timely manner. I am so grateful to have him as my service specialist. More
Buying and service Just great service all around. Buying a new car or having your car service everyone cares if you walk out very happy. Thank you for your service Just great service all around. Buying a new car or having your car service everyone cares if you walk out very happy. Thank you for your service More
Good Service Very Friendly and helpful. Service was quick. Love my Explorer and all the bells and whistles that comes with it. Any questions you may have they ar Very Friendly and helpful. Service was quick. Love my Explorer and all the bells and whistles that comes with it. Any questions you may have they are very good at answering them. More
Great Service! I have been a customer of this dealership since 2008. I will not let any other place work on my vehicle when it comes to maintenance and repairs. Paci I have been a customer of this dealership since 2008. I will not let any other place work on my vehicle when it comes to maintenance and repairs. Pacifico Ford ALWAYS stand by their work and always provide the excellent service. THANK YOU ALL!!!! More
Honest to Commitment to Please Auto maintenance is hi-tech smart, efficient, and delightfully pleasant at Pacifico — great pricing, individualized service and attention, modern, ple Auto maintenance is hi-tech smart, efficient, and delightfully pleasant at Pacifico — great pricing, individualized service and attention, modern, pleasantly bright waiting room with complementary snacks, free nitrogen (instead of air) for your tires, and car wash when the work is completed! More
Service visit (oil change) The service department overall is very accommodating. I bought my vehicle in for its every three month or so oil change and other minor work and was The service department overall is very accommodating. I bought my vehicle in for its every three month or so oil change and other minor work and was able to get my vehicle taken care of without having to schedule an appointment for some time down the line. The wait time was just about the usual of the other times I have bought in my current vehicle and one I purchased from Pacifico before that. Mr. Knox was very knowledgeable. He even took the time to explain what work was done and told me what vehicle items were up to date and didn't need fixing. He was also very cordial and made sure I was satisfied from the time I dropped off my vehicle till it was ready and I was at the cashier window. More
Problem not solved Truck has 290 mi on it.There is a 3 second delay shifting into drive. Ford says they can't fix it because they allow 5 seconds. There is traffic in fr Truck has 290 mi on it.There is a 3 second delay shifting into drive. Ford says they can't fix it because they allow 5 seconds. There is traffic in front of my house. When I pull out the driveway I don't have the luxury to wait 3-5 seconds for my NEW truck to shift into drive. I am a sitting duck. Very disappointed More
My visit on April 7,2015 Had to bring my car in for a recall service my time there wasn't long I was informed of another recall that was fixed as well..... Pacifico Ford is gr Had to bring my car in for a recall service my time there wasn't long I was informed of another recall that was fixed as well..... Pacifico Ford is great!!! More
Tire Replacement I waited a reasonable amount of time for the job to be completed. This was very important to me as I had to go to work. I waited a reasonable amount of time for the job to be completed. This was very important to me as I had to go to work. More
Great experience, Highly recommend Great overall experience, great customer service from James and his crew !!!! The guys at this shop are professional and very knowledgeable...Your car Great overall experience, great customer service from James and his crew !!!! The guys at this shop are professional and very knowledgeable...Your car is in good hands with them ???? More