Pacifico Ford - Service Center

Come And Get It! My car would not start. I called my salesman who told me what to do. I made the call, they towed my car, fixed the problem and had it ready in a cou My car would not start. I called my salesman who told me what to do. I made the call, they towed my car, fixed the problem and had it ready in a couple of hours. Whenever I have had dealings with Pacifico Ford they have been exception. The salesman,the customer service folks and any other Pacifico employees have been above and beyond the norm. More

Wonderful Experience The service was great, efficient, and my vehicle was ready on time. It was a great experience at a place where would you expect uneasiness. The service was great, efficient, and my vehicle was ready on time. It was a great experience at a place where would you expect uneasiness. More

Emergency service repairs. I called for an appointment and was told to bring the car in right away for a test drive to determine the problem. I met with Mr. Terry Morrison and I called for an appointment and was told to bring the car in right away for a test drive to determine the problem. I met with Mr. Terry Morrison and Mr. Paul Rubin. Both men were very helpful and Paul actually took the car for the test drive. It was determined that the joint on the drivers side sway bar was failing. I left the car overnight for repairs and also had the tires replaced, brakes completely overhauled, and the oil and filter changed. The battery was tested and the wheels were checked for proper alignment. The throttle assembly was also checked. My four year old Mercury Mariner runs like a new car and my emergency was to make this car safe and reliable for my son before he returns to college next week. My thanks and appreciation to all Pacifico service personnel that made this experience pleasant. More

Courteous, customer oriented professional Professional customer oriented service. Pleasant people to deal with, lnowledgeable and considerate who cared about wait time. Coffee was horrible tho Professional customer oriented service. Pleasant people to deal with, lnowledgeable and considerate who cared about wait time. Coffee was horrible though! Would recommend to family and friends More

Service visit Bob was the service manager that assisted me. He could not have been more helpful. He explained all the services in detail. Had my car parked in a co Bob was the service manager that assisted me. He could not have been more helpful. He explained all the services in detail. Had my car parked in a convenient location for a quick exit. More

Great It was a very good experience . I will continue to get my car serviced at Pacifico Ford. Every one was super nice and professional. Great!!!! It was a very good experience . I will continue to get my car serviced at Pacifico Ford. Every one was super nice and professional. Great!!!! More

Totally Satisfied Overall, my experience was a pleasant one. I came into the service station, and asked for Andres. Someone paged him for me and he arrived quickly to g Overall, my experience was a pleasant one. I came into the service station, and asked for Andres. Someone paged him for me and he arrived quickly to get my car service. Andres already knew what I was there for and helped me without any hesitation. More

service on fiesta very friendly staff, attentative, Ms Dawn very friendly - that's all I have to say take it or I will leave blank - this review is not very friendly no very friendly staff, attentative, Ms Dawn very friendly - that's all I have to say take it or I will leave blank - this review is not very friendly not happy with what minimum words More

Longtime customer I've had my car serviced only at Pacifico since buying it back in 2007. The wait can be long at times, but the overall service is great. The remodel I've had my car serviced only at Pacifico since buying it back in 2007. The wait can be long at times, but the overall service is great. The remodeled service center is nice. I didn't get my usual advisor (Bob Rauh), but Paul was cool as well. More

Great! Very pleasant staff, timely service. Pacifico Ford always gives me excellent service. They stand by appointment times and keep waiting to a minimum Very pleasant staff, timely service. Pacifico Ford always gives me excellent service. They stand by appointment times and keep waiting to a minimum! Love this place. More