Pacifico Ford - Service Center

Great experience, great people Friendly and fast! Appreciated their honest work. Got a call when they said they'd call. All good. Will happily return. Thanks for the work. Friendly and fast! Appreciated their honest work. Got a call when they said they'd call. All good. Will happily return. Thanks for the work. More

Great! I was called when my part came in and an appointment was scheduled immediately I showed up on time was taken in right away and service was completed w I was called when my part came in and an appointment was scheduled immediately I showed up on time was taken in right away and service was completed without a long wait More

PLEASANT AND PROFESSIONAL STAFF My 6 month service appointment was managed promptly and with minimal fuss. Excellent experience throughout. I am preparing for a short road trip and My 6 month service appointment was managed promptly and with minimal fuss. Excellent experience throughout. I am preparing for a short road trip and asked the attendant to please check the car carefully and which they did. More

Service for 2010 Fusion Bob Rauh was excellent in managing the service I required for my Fusion. I am very satisfied with the service I received and his professionalism. Bob Rauh was excellent in managing the service I required for my Fusion. I am very satisfied with the service I received and his professionalism. In the future when I visit the Service Dept. I will make it a point to ask for Bob Rauh for my service requirements. Thank you again!!! More

Amazing As usual Assistant Service Manager Andreas Moore provides an exception customer service experience. He always takes care of my every need. He is the b As usual Assistant Service Manager Andreas Moore provides an exception customer service experience. He always takes care of my every need. He is the best. More

Good. Wonderful! James was very helpful and patient. Should I need services again, I plan to return to Quick Services which is convenient. Thank you, Please Wonderful! James was very helpful and patient. Should I need services again, I plan to return to Quick Services which is convenient. Thank you, Pleased Customer More

Great The service was great because it was done in a timely manner. Parts needed to be ordered it was done so and work completed the same day. The service was great because it was done in a timely manner. Parts needed to be ordered it was done so and work completed the same day. More

Service Would like to take this opportunity to offer my feedback regarding the Service Desk. As I work and manage and customerseficThe Customer Service Rep (A Would like to take this opportunity to offer my feedback regarding the Service Desk. As I work and manage and customerseficThe Customer Service Rep (Andres) could not have been more helpful and knowledgeable. Despite my persentiance / many trips back for same problem he has never discounted my concerns. Great job and think he should be recognized for his efforts!!!!! More

Excellent customer service!! Had a serious problem with my Fusion. Service department took my car even though I didn't have an appointment. Service manager Terry Morrison assure Had a serious problem with my Fusion. Service department took my car even though I didn't have an appointment. Service manager Terry Morrison assured he would get the car looked at. Service tech Andrew Knox worked diligently until he found out the problem. Once the problem was diagnosed, my car was fixed promptly. Couldn't have asked for better service. Thanks! More

Great Service My recent service visit with Bob Rauh was great as usual he is always a pleasure to deal with and his guys get the job done. Thanks Bob and Pacifico My recent service visit with Bob Rauh was great as usual he is always a pleasure to deal with and his guys get the job done. Thanks Bob and Pacifico More