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Pacifico Ford - Service Center

Philadelphia, PA

4.9
1,033 Reviews

1,033 Reviews of Pacifico Ford - Service Center

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September 28, 2022

Pacifico ford is a great place to do business wether it’s a new car buy used car buy or general maintenance or Very complicated repairs Pacifico is the place that you want to work on your vehicle or to sell More

by Bruzharley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Sep 29, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 27, 2022

Horrible expensive and 3. 5 hour wait after scheduled appointment ! What is the point of making appointment More

by Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry Morrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rubin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

August 22, 2022

I received a recall notification from Ford on my 2022 Bronco for windshield. Emailed service and got a reply that a response would be coming but after 4 days I called and was told I would get a call from More

by Barrycuda2000
Customer Service
Recommend Dealer
No
Employees Worked With
Chris
Aug 24, 2022 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

August 15, 2022

The whole crew is accommodating and helpful with special mention to Paul Rebuns Service Specialist More

by joanteve
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 01, 2022

I called Pacifico ford for an inspection and weird noise my truck was making at start up, Steve Dalterio got right to the bottom of the issue and kept me informed along the way with updates not to mention m More

by Vincent.santini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 01, 2022

Paul is professional. If I have any questions he will always takes the time to give a detailed explanation. I am a Ford Taurus owner 10+ years. Purchased from Pacifico For More

by bc571151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 30, 2022

Prompt professional service every time. Fair upfront prices. They keep you well informed all through the process. No reason to take your Ford anywhere else, (Or any other brand they servic More

by enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley I Otto Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McGuckin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rauh, James Williams, Gina Puggi-McDevitt, Shadi Dandan
Aug 01, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 12, 2022

Outstanding services, very courteous and professional. Accurate with estimates and timing of work. All around top quality. More

by Quasitoph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 09, 2022

Paul was very helpful. He explained every thing they were going to do. Made sure we had everything we needed. We would recommend Paul and Pacifico to all are friends and fa More

by Jim251
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 08, 2022

The service was good. The service person.Steve came out to give an update. Very good! More

by Garry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hope was great
Jul 12, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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