Pacifico Ford - Service Center

EXCELLENT SERVICE DEPARTMENT!!!!! Had a problem with the Transmission Control Module and even though my warranty was up on may 26th they still covered it. Professional and courteous is Had a problem with the Transmission Control Module and even though my warranty was up on may 26th they still covered it. Professional and courteous is all i have to say. More

great service I had my car in for scheduled maintenance, Bob Rauh is my service advisior and always does a great job. I always look forward to seeing him. Thanks B I had my car in for scheduled maintenance, Bob Rauh is my service advisior and always does a great job. I always look forward to seeing him. Thanks Bob More

Maintenance Sean was so extremely helpful when I had to bring my car in twice within a week for two different things and really did everything that he could to he Sean was so extremely helpful when I had to bring my car in twice within a week for two different things and really did everything that he could to help ease my stress and worry and make everything that was wrong with my car right. Sean did a great job working with me and helping me to understand the different things that were going on with my car and kept me up to date every step of the way. More

Maintenance Today, Sean M saw to the service of my vehicle. He was professional and courteous. He provided his contact information while I waited. He made sure I Today, Sean M saw to the service of my vehicle. He was professional and courteous. He provided his contact information while I waited. He made sure I used coupon for the service of my vehicle. I have always been satisfied with the service. I am always asked if I have any questions on what was serviced. I always recommend this dealership. More

"Glad i went to Pacifico " Had some issues with the used vehicle i purchased there so i took it back for service.. Paul Rubin was the service manager who helped me out with my t Had some issues with the used vehicle i purchased there so i took it back for service.. Paul Rubin was the service manager who helped me out with my truck,, he actually took an interest in figuring out what was wrong with it, he kept me up to date all the time while it was there being fixed and finally since it had to be kept overnight, got me a loaner car to use and even spent time with me making sure i was comfortable using the new car i was loaned.. Every time I've been to Pacifico i have yet to have an issue with anybody there ! More

Professional, trustworthy service Paul Rubin made my service experience pretty easy and was always easy to reach by phone and text when I had questions or wanted an update. The one iss Paul Rubin made my service experience pretty easy and was always easy to reach by phone and text when I had questions or wanted an update. The one issue I had with my service experience may have been beyond Paul's or Pacifico's control - I didn't need a rental when I dropped my car off, but then found I needed one later that day. I was frustrated to learn that for complimentary rentals due to a recall-related repair (at least that was my situation), Ford only lets you rent Ford vehicles. Even though the Enterprise near me had lots of vehicles, I wasn't able to rent a car, which resulted in a four-hour round trip bus ride to an important appointment. That was a frustrating afternoon. But again, maybe beyond Pacifico's control. The issues with my car are gone as far as I can tell and I'll definitely consider Pacifico and Paul for future service needs. More

Service engine light was on and Pacifico Ford had it serviced and off within a few hours and it was all covered under warranty. I scheduled an appointment over the phone and dr and Pacifico Ford had it serviced and off within a few hours and it was all covered under warranty. I scheduled an appointment over the phone and dropped my car off early at the service department to Bryan Delong. Within two hours all of problems were solved and got a rebate on a front end alignment which was much needed with driving the city streets. I would like to give a big shout out to Bryan as he greeted me and then texted and communicated with me during the whole process. More

Great experience! Very professional and friendly people and also speedy service! They were very easy to contact and kept me updated on the status of my car. Very professional and friendly people and also speedy service! They were very easy to contact and kept me updated on the status of my car. More

Great Service We had our 2011 Ford Edge at Pacifico Ford for routine maintenance. Sean Mellon was our service manager. Sean called throughout the day to keep us app We had our 2011 Ford Edge at Pacifico Ford for routine maintenance. Sean Mellon was our service manager. Sean called throughout the day to keep us apprised of the technicians findings and asked approval before proceeding with any work. When we picked up the car, Sean went out of his way to explain to us the work that was completed and what remained to be done. Sean was professional and accommodating. We were extremely pleased with Sean and Pacifico. More

Great service Always very accomadating and very nice. Very friendly atmosphere and the service advisors are so nice. Always very pleasant. Helped me a lot for an is Always very accomadating and very nice. Very friendly atmosphere and the service advisors are so nice. Always very pleasant. Helped me a lot for an issue with my car that should have never happened. More