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Pacifico Ford - Service Center

Philadelphia, PA

4.9
1,034 Reviews

1,034 Reviews of Pacifico Ford - Service Center

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July 17, 2017

Great Service I always use Pacifico Ford to service my vehicle and am always pleased. I plan on coming back to have Pacifico handle future service issues. More

by Blueyed_Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 17, 2017

Arlene's service Sean Mellon provides outstanding service every time my vehicle needs service. I'm pleased with all the service personnel and the dealership. I have be More

by arlene414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 15, 2017

2015 Ford Explorer Sport Sean was courteous and ensured my requests were met with my vehicle. It felt like it could of been his own car! He went the extra mile! Thanks, Sean More

by kevinhaun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2017 -

Pacifico Ford responded

Kevin, thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 15, 2017

Thank You Pacifico Ford. I arrived with no power steering and they had my car fixed and back on the road in two days! Quick and Responsive! Bob and Sean were more than kind:) More

by ctorok1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rauh
Jul 18, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 14, 2017

Very helpful He helped me with my tires problem .. tried everywhere to find me the parts of the tires that was missing ... looking for different prices .. told me More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 14, 2017

Thorough and informative The service manager was thorough with my reason for the service scheduled as well as informative as I waited for my vehicle to be finished. More

by commando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 06, 2017

Always great customer service from James and his cree What can say James has come to my rescue on more than one occasion when it comes to my vehicle. My air went out on a extremely hot day. I took my car More

by MrsFernandes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
Jul 06, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 06, 2017

Review Gary Holmes sold me my car back in Dec, and I have been happy ever since. Sean Mellon was the man who worked on my car for an oil change and was very More

by Nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Holmes
Jul 07, 2017 -

Pacifico Ford responded

Nikki, thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 05, 2017

Sean Was Amazing! Sean! Thank you so much for such great service. Every time I'm at Pacifico I get treated like a queen. I never feel used or taken advantage of. You we More

by Alicia Carpenter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2017 -

Pacifico Ford responded

Alicia, thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 03, 2017

Putting Customers First We had an emergency breakdown during a road trip and needed to be at our next destination ASAP. The individuals at Pacifico organized a way to get us More

by jcottre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2017 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that Sean went above and beyond to do a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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