Pacifico Ford - Service Center

I've never had a bad experience here. Took my Edge in for it's oil change on 1/27/18. Sean Mellon is very courteous & pleasant. He assured me that I would be out in a timely matter. Whe Took my Edge in for it's oil change on 1/27/18. Sean Mellon is very courteous & pleasant. He assured me that I would be out in a timely matter. When leaving Sean also gave a gift of mints & hand wipes for my car. Thanks again, Dawn. More

Awesome Sean was extremely pleasant and was able to explain to me exactly everything that was going on with my car during my visit. I had been there some time Sean was extremely pleasant and was able to explain to me exactly everything that was going on with my car during my visit. I had been there some time last week before this visit and he remembered my face and exactly what I was there for when I arrived. The customer service at this place is exceptional ! More

Quick, comprehensive, good service There was a malfunction with the power steering computer, dealership took it in right before the holidays and was able to fix that problem, and a reca There was a malfunction with the power steering computer, dealership took it in right before the holidays and was able to fix that problem, and a recall issue in a few days time. Helping to keep the car, and it's passengers safe, very much appreciated. More

Inspection Got may car inspected today. Sean and the boys had me in and out so I could go on with my day. I would definitely recommend them to anyone Got may car inspected today. Sean and the boys had me in and out so I could go on with my day. I would definitely recommend them to anyone More

Excellent service on January 27 2018 A++++ customer service Friendly workers Very nice waiting area They keep your car clean with floor Matt’s and seat covers I would highly recomm A++++ customer service Friendly workers Very nice waiting area They keep your car clean with floor Matt’s and seat covers I would highly recommend Pacifico ford More

Excellent Customer Service! I could not be happier with the way I was treated at Pacifico Ford today. The personal service and attention to detail was phenomenal. I had an 8AM ap I could not be happier with the way I was treated at Pacifico Ford today. The personal service and attention to detail was phenomenal. I had an 8AM appointment and I arrived about 10 minutes early. 8 AM sharp the bay door opened and I was immediately greeted by Sean Mellon who took down all my issues and concerns and the reason for my service appointment. Sean kept me informed every step of the way checking in with updates as the service progressed. The lounge area was very comfortable and spacious with serveral TVs, coffee, and my favorite Philly soft pretzels. Pacifico, and especially Sean Mellon, know how to treat a customer right and keep them coming back. A++++ experience! More

Great Service! Visiting Pacifico Ford for my 6 month service. Sean was very professional in addressing my service requirement as well as a couple of recall items. I Visiting Pacifico Ford for my 6 month service. Sean was very professional in addressing my service requirement as well as a couple of recall items. I recommend this service center to all Ford owners. The customer service is great. More

SERVICE WAS GREAT!! VISITING PACIFICO FORD TO HAVE A TRANSMISSION LEAK FIXED. CHRIS IS VERY PROFESSIONAL AND EASY TO DEAL WITH. THIS IS MY SERVICE CENTER FOR LIFE. VISITING PACIFICO FORD TO HAVE A TRANSMISSION LEAK FIXED. CHRIS IS VERY PROFESSIONAL AND EASY TO DEAL WITH. THIS IS MY SERVICE CENTER FOR LIFE. More

Outstanding Service Sean Mellon at Pacifico service is an absolute pleasure to work with. 7am I drove into the bay and was greated by a smiling and pleasant Sean. I had Sean Mellon at Pacifico service is an absolute pleasure to work with. 7am I drove into the bay and was greated by a smiling and pleasant Sean. I had been driving on a donut for 48 hours and in a horrible mood. Sean’s outstanding customer service definitely made all the difference. For once I enjoyed my service experience. More

Great Service with Paul! I have only had really wonderful experiences with the two Ford service centers that I have brought all of my Ford cars to, and Pacifico was no differe I have only had really wonderful experiences with the two Ford service centers that I have brought all of my Ford cars to, and Pacifico was no different. I have a 2014 Ford Focus and it came to me with a few problems built into that particular model - Paul helped me and was very attentive and caring. He was sure to keep me updated throughout each step to make sure that I was getting the best service and the best deal. Pacifico has a really impressive service team! Thanks! More