Pacifico Ford - Service Center

Another great experience! I didn't expect to be back so soon but here I was. So grateful for the comfortable feeling Chris brings when I get there. I requested him because of t I didn't expect to be back so soon but here I was. So grateful for the comfortable feeling Chris brings when I get there. I requested him because of the last time and plan to request him in the future. More

SEAN MELLON EXCEPTIONAL, THE GENTLEMAN DOMESTRATES GOOD CHARACTER AND VERY HELPFUL IN A TIMELY MATTER. THE TEAM HE ASSIGNED TO SERVICE MY CAR RESOLVED THE ISSUES EXCEPTIONAL, THE GENTLEMAN DOMESTRATES GOOD CHARACTER AND VERY HELPFUL IN A TIMELY MATTER. THE TEAM HE ASSIGNED TO SERVICE MY CAR RESOLVED THE ISSUES I WAS HAVING WITH IT. More

Outstanding Service Sean Mellon is the best service adviser at PACIFICO FORD! Sean actually took the time to listen to my problems with the same concerns of my vehicle as Sean Mellon is the best service adviser at PACIFICO FORD! Sean actually took the time to listen to my problems with the same concerns of my vehicle as I am. My car had a problem that reoccurred and needed the FORD company involved. Sean made all of the necessary calls no matter how many times he had to make an attempt to speak to someone to get the positive results we were looking for to have my car repaired.Even with other customers Sean was assisting, Sean still kept working on the phones and kept me informed of the progress of my situation. Because of Sean my car is repaired and running great! Sean is truly an asset to PACIFICO FORD and should be recognized for his diligent work. Thanks again Sean! More

Found Lost Wedding Band! I called Pacifico Ford in a panic when I dropped my wedding band between the driver seat and console. Sean said to bring it in right away and they wo I called Pacifico Ford in a panic when I dropped my wedding band between the driver seat and console. Sean said to bring it in right away and they would look for it. When the first service technician couldn't find it, Sean had another technician take a look. They found the ring and I am extremely thankful for their diligence in helping me in this stressful situation! More

Service Sean Mellon went above and beyond to make sure I was happy and that my vehicle was fixed and that I felt safe driving it since the tire blow out ( whi Sean Mellon went above and beyond to make sure I was happy and that my vehicle was fixed and that I felt safe driving it since the tire blow out ( which was my initial reason for going). More

Always a great time Sean melon continues to make me his priority when my vehicle is in for service. Always keeping me updated and letting me know exxactly what needs to b Sean melon continues to make me his priority when my vehicle is in for service. Always keeping me updated and letting me know exxactly what needs to be done with my vehicle by keeping me in the loop. More

Unbelievable Customer Serivce I was lost and didn't know how to get my car serviced and the salesman Des stopped in the middle of his sale to give me directions. Also checked on me I was lost and didn't know how to get my car serviced and the salesman Des stopped in the middle of his sale to give me directions. Also checked on me in service to make sure everything went well. Thank you Des! More

Tire Service I showed up with a flat tire and my normal service manager Sean Mellon was in. He had my flat fixed and I was back on the road in no time. Sean is I showed up with a flat tire and my normal service manager Sean Mellon was in. He had my flat fixed and I was back on the road in no time. Sean is always excellent to deal with and this day I went in was no exception. Thanks, Sean! More

Outstanding and professional!!! As a woman, I am not familiar with cars and whenever I bring my vehicle to Pacifico/Quick Lane, James always goes above and beyond to take the time to As a woman, I am not familiar with cars and whenever I bring my vehicle to Pacifico/Quick Lane, James always goes above and beyond to take the time to ensure I understand not only what is needed, but why. He also advises me on possible future and preventive measures which is why and am a repeat customer and always recommend others who have experienced the same level of satisfaction with their service as well. More

James Rocks Every time I bring my car in for service James is always very polite and professional, he keeps me updated on the status of my vehicle and always gets Every time I bring my car in for service James is always very polite and professional, he keeps me updated on the status of my vehicle and always gets me out in a timely manner. Thanks James More