Pacifico Ford - Service Center

so happy with Sean Mellon I was so happy with Sean Mellon, the service manager at this location. He went above and beyond for me. He returned my calls promptly and took the t I was so happy with Sean Mellon, the service manager at this location. He went above and beyond for me. He returned my calls promptly and took the time to explain everything and every detail to me in terms that I could understand not mechanic terms..... I have never had a mechanic treat me the way he did, he really cares about his customers, and is a fabulous worker. I would highly recommend this location, and I would tell everyone to deal with Sean. I will definitely us e them again!!! Mr. Pacifico, I would suggest and nice bonus for Sean Mellon, and he is outstanding, and treats your customers great !!! More

Best Shop in Town After spending hours stranded on the side of the road, I was fortunate enough to end up at Pacifico Ford. Sean and his team diagnosed the problem tha After spending hours stranded on the side of the road, I was fortunate enough to end up at Pacifico Ford. Sean and his team diagnosed the problem that three repair shops had missed, and were able to repair it in a matter of hours, even with no appointment! This team knows their stuff, and they're friendly too. No unnecessary upselling, but loads of communication throughout the process. Best service I've ever had. More

Customer service Thank you for your help today Sean- as a customer you answered all my questions..Thank you again for all of your help Benny Teel Thank you for your help today Sean- as a customer you answered all my questions..Thank you again for all of your help Benny Teel More

Continued excellence I called for service on my car and I was advised that not only they could fit me in at the last minute but if my oil change wasn’t done within the hou I called for service on my car and I was advised that not only they could fit me in at the last minute but if my oil change wasn’t done within the hour it was free. Well of course it was free, or rushed. I even had a Philly pretzel. It was a pleasing experience from the time I called an speaking with a very welcoming young lady by the name of Darlene who I never got to thank down the the very professional men in Service Bob and Sean, not to mention how clean the dealership was. I’m going to continue going there And one day I might get that free oil change. More

Wonderful dealership with wonderful employees! Pacifico ford automall is amazing. Every car I have owned has come from this dealership. The car salesman are amazing especially Neal Bauer. The servi Pacifico ford automall is amazing. Every car I have owned has come from this dealership. The car salesman are amazing especially Neal Bauer. The service department is fantastic. They do a great job. Fast & efficient & they make u feel right st home. Shout out to Sean Mellon who always makes getting work done on my car easy for me. More

Warranty work for my f150 Had some warranty work on my f150 for a leak in the cab. Paul at Pacifico scheduled a specialist and had it done the same day. I have bought 2 truck Had some warranty work on my f150 for a leak in the cab. Paul at Pacifico scheduled a specialist and had it done the same day. I have bought 2 trucks here and will be back for my 3rd when the time comes. More

Above and beyond Paul continuously goes above and beyond to make sure you get any issues corrected. He is courteous and efficient and makes sure you are satisfied and Paul continuously goes above and beyond to make sure you get any issues corrected. He is courteous and efficient and makes sure you are satisfied and are always getting the best deal. Everytime go I only deal with Paul and will continue to do to. He is great asset to this location and performs above expectations everytime. More

A Mindblowing Experience From the time I dropped off the vehicle, to pickup, World Class Service at Pacifico Ford. Specifically, Sean, made the experience so pleasant. Not usu From the time I dropped off the vehicle, to pickup, World Class Service at Pacifico Ford. Specifically, Sean, made the experience so pleasant. Not usually what one expects from a car dealership. He even thanked me for my patience! I highly recommend Pacifico Ford. More

great service Service is always friendly, quick and efficient. I appreciate the extra steps of service they take maintaining my car. Sean replaced a part on my ca Service is always friendly, quick and efficient. I appreciate the extra steps of service they take maintaining my car. Sean replaced a part on my car because there was a recall on a similar model. I really appreciate that peace of mind. More

Above and Beyond Sean was a great help in accomplishing the task that I needed preformed on my vehicle. It was my first time dealing with Sean and my first time at Pac Sean was a great help in accomplishing the task that I needed preformed on my vehicle. It was my first time dealing with Sean and my first time at Pacifico and surely won’t be my last. Thanks again Sean!! More