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Pacifico Ford - Service Center

Philadelphia, PA

4.9
1,033 Reviews

1,033 Reviews of Pacifico Ford - Service Center

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May 03, 2018

Sean Mellon shows excellent service and is very friendly Sean is very honest and helpful when working on my car. Never had a problem afterwards. I choose him every time I'm at Ford. More

by Leonard Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

May 02, 2018

Very Nice Service Experience Pacfico Ford is the best Dealership around especial in Service. What's more, Sean is a very nice staff who can solve your problem perfectly More

by PlutoYang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

May 01, 2018

Great service Sean really helped me get in and get all the work I needed done quickly. He was a great communicator and very friendly. Highly recommended. More

by Cd123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 30, 2018

Couldn’t be Happier I haven’t been to Pacifico Ford in a little while considering I have a difficult time getting around. Sean treated me like family, like he always did. More

by Gabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Pacifico Ford responded

Gabe, thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that Sean did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 28, 2018

Friendly Service There was a long line and wait to get in when dropping my car off (at least 30 minutes from when I pulled up to finished "signing in" and waiting for More

by Lotochc35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Walker, Christopher Pentz
May 01, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

April 27, 2018

Professional Service It was a pleasure to work with a professional like Sean Mellon. I look forward to having my vehicle serviced at Pacifico in the future because of the More

by imidris10
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you look forward to having your vehicle serviced at Pacifico Ford. Sean will be pleased to learn of your high praise as well! Thank you, once again, for your kind words.

April 27, 2018

Professional, fast and friendly I was in today and For Service and Sean Mellon took very good care of me. He was extremely professional and friendly. He got me in and out in no time. More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Gilbert
May 01, 2018 -

Pacifico Ford responded

Diane, thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 26, 2018

State Inspection Sean came out to great me soon after I arrived. Informed me that I was eligible for a free oil change and that the inspection should only take about a More

by JenT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 24, 2018

Service for car recall Chris helped me from beginning to end. He made it super easy to book my car for an appointment, tell me everything that needed to be fixed, and even h More

by GKline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Pentz
Apr 25, 2018 -

Pacifico Ford responded

On behalf us all of us at Pacifico Ford, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Chris. We will be sharing your feedback with Chris and amongst our team. Thank you again

April 23, 2018

Prompt Professional Service Appreciate When my "check engine" service light came on just before 6:00 pm on a Friday, I called Pacifico Ford. Although all service appointments were booked fo More

by JD
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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